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January 2024 by Josh Schaefer
If you're looking to get any work done or modifications, this is the place to go. Dan is extremely knowledgeable on helping you find the right parts, and also making make sure the components are compatible and will fit properly. Aric and his service team do the work right and do not take advantage of the customer like some other shops. Carl has a great team and it is well worth the drive to get the work done right the first time.
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January 2024 by Christopher Robin
They said they would call me back three days ago. This is why I have done all my own work building my Wrangler Mangler WJ
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November 2023 by Rene'e
Highly recommend. These folks sorted out a number of suspension and steering issues for us, saved us from buying unnecessary parts, and customer service was outstanding. They took our lifted JK with 150k miles and made it ride as good as a fresh from the factory JK. (Shared for my hubby) The ride and steering in this jeep is so much improved!! I used to really dread riding in it & refused to drive it. Now it rides sooo so much smoother! I might even drive it again!!
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November 2023 by Allen Spargur
Great service. Great pricing. Legendary in the area for work.
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September 2023 by Christopher Graeff
Its rare to find a good performance shop that dosent take advantage. W/ new ownership this business is thriving. All the shops out by me st. Charlez are taking advantage of there customers. Best mechanics, best equipment, best customer service. Also dont forget Kapps Trailers. Its really to bad that they dont put a Carls out here in st. Charles. P.S. My truck looks very slick. Runs an drivez like new. Thx Austin & Joey
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July 2023 by Kevin Kronk
The staff, technicians , the people at the front counter and the owner are all fantastic to deal with. Very polite, professional, knowledgeable and answer all your questions. I was there today getting tires, bearings checked and brakes checked on my 5th wheel camper and an airlift system on my truck. I was there about 7 hours because I lived about a hour and 10 minutes away so decided to wait. They continued to ask if I needed anything and even let me use the shop truck to go grab a bite to eat. My total cost was actually cheaper then the estimate. Once again Great people and great service. Would highly recommend as I know I will always continue to get my work done there.Also check out the Stand Up Museum dedicated to honor all veterans of all wars. Very well done. Beautiful tribute to the Armed Forces.Kevin Kronk
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March 2023 by Martin Fingerhut
Incredible service and top quality work. The knowledge and skill set of the staff really shows. Very satisfied
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March 2023 by Scott
Carls did not let me down in figuring out my alignment problem caused by another shop installing a lift kit on my pickup. I know now who to take my truck to with anything related.
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January 2023 by broc212
Highly recommend. Rarely do I ever leave 5 star reviews because customer service has become nonexistent over the past few years. They honor their work & have worked on trucks in the past for me with 0 issue. They will be getting all of my business' work.
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August 2022 by Paul Mocaby
Repeat customer! First class service!
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August 2022 by Lynn Wall
Had parts in store reasonably priced.
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July 2022 by Leah Landis
We blew a tire on I-64 close to Scott Air Force Base and Carl’s went above and beyond and way out of their way to replace our 35x12.40R22 tires and get us back on the road within a few hours! Amazing company and People. We’re extremely grateful!
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February 2022 by Josh J
I started using this company a few months ago, all of the staff there is knowledgeable and just great people.Josh, Chase, Emmett, I appreciate you getting me in all the times you have on short notice.The billing lady at the front desk is really nice too. I appreciate all the hard work guys.
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November 2021 by Eddie Dean
Awesome people to deal with. So very interested in giving you what you need.
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November 2021 by Jeanne Mackenthun
Bob Strohs is my favorite worker. He goes above and beyond.
