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March 2023 by dilara k.
EXCEPTIONAL, amazing, 10/10 home for your loved ones, seriously. My grandfather moved here this year and we can't be more happy with our decision. Karen and the management team helped my family EVERY step of the way in this difficult process. They go above and beyond to help you and they're so experienced. I believe Karen or Amy told me that they had been in this field since they were 15 years old during a nice chat we had. The facility is super cute and extremely clean. Very cozy and homely as well. Patients are not restricted to one area as it is one floor. The community kitchen each area that looks like it's from a home. The patients there are so nice too. When I went into the living room to hang out with them, I was greeted and I talked to some of the folks there- it's good vibes everywhere. Staff is super attentive since its a smaller facility, there's someone always easily findable. Made small talk with a really kind employee, it's just all good there! This is top of the line when it comes to elder communities/memory care facilities. Bartlett is a beautiful and safe town with a lot to do! Many facilities here are top rated, so we have good care here. Including Artis! Fancier than any other place we toured, I literally said i'd live there lol. They send pics/vids and updates if you request it. Defffffinitely check this place out!!
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March 2023 by Susan L.
The woman in charge at the front desk was extremely rude when I was attempting to ask the people directly caring for my dad how he's been settling in. She literally power walked directly behind me to monitor the conversation. If I turned around she would have been close enough to kiss me. Her reasoning was that the employees are limited to what they can divulge. One would think that they know what information is privileged and what is not since they work there. Shows no confidence in the employees and the need to control the conversation as she stood there the entire time. That was distracting to say the least. I literally asked her to please reel her defensive down because she was very hostile towards me for absolutely no good reason. This occurred in front of two employees. By the time this interaction ended, I was shaken up. The director's reasoning is that I'm not my fathers POA and evidently my sister has put ridiculous stipulations in place such as where I can visit with him in the facility (excluding his room for what reason I can't imagine, not that I even asked ) and other common areas except for the "living room". The "living room" was a bland, hot room with a loop of Catholic programming and all the residents excluding my father looked immobilized and lethargic. One resident was calling for help for another resident who was passed out on a table as she was concerned the lady would fall or break her glasses. After a lengthy wait, she was scolded by an employee telling her to "worry about yourself!" With all that being said, POA or not- that's my dad and all I was seeking was peace of mind that he's been acclimating nicely. In the end, I wasn't afforded that. Never once did I ask anything that was not in the scope of divulging. I was my dad's sole caregiver for over 7 years so I already know everything there is to know about his health, medications, doctors, etc. I drove him to all his doctor appointments, bathed him when he broke his arm, cooked every meal he ate.And this overzealous director is going to act like I don't have the right to know how my dad's settling in?! Major red flags!!!! One question....What are you trying to hide?!!!!On a positive note, the gentleman who runs activities was so kind, positive and encouraging with residents. Aside from seeing my dad- that was the only positive experience in meeting him and hearing all the good things they had to say about one another.
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October 2022 by JoAnna Campus
One of the most difficult decisions I’ve ever made was to have to place my mother/best friend in memory care. We visited many facilities and once I visited Artis of Bartlett, in my mind nothing else else would do. I cannot describe the eventual relief due to the level of care AND love she received there. The staff was OnTop of every issue and change in her condition. If there was even a small issue that I had, something a family member would notice, it was immediately addressed and corrected. My opinions and thoughts mattered. In her eventual decline she was always treated with grace and love. She was cleaned and hugged and talked to and brought to social gatherings. The staff and other residents became part of her new family. Her new home not just a place to be. I was always welcome there as well. When she passed this summer. I was inundated with phone calls of concern. My grief was theirs and I consoled as much as they consoled me. Artis Senior living was a blessing for our family and I will always treasure that I was able to enjoy my mother knowing she was safe. I will always be grateful.
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October 2022 by Hannah Konkler
Gina KonklerArtis was such a blessing to our family at a very difficult time with our Father.My sister and I walked in to inquire for our Father at a very stressful time and Cheryl and her staff made us feel like they really cared individually for each person. We immediately knew this was going to be Dads new home. The staff treated Dad like family from day one. The place was very clean and always welcoming. Dad's final days were spent there and we couldn't ask for a better place. I highly recommend Artis of Bartlett if you’re looking for a place for your loved one.
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October 2022 by Michele Nigg
Artis is a wonderful place who cares abut all of their residents. I am contacted on my mom's care and and any concerns. I can call or stop by anytime to talk anyone about my mom and how she is doing over all. Gives me peace of mind she is safe and taken care of properly.
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April 2021 by Sue Churchill
Our mom and our family feel like this is the next best place to home, not only because of the home-like atmosphere but also because of the community of residents and the level of care she receives. We sleep at night knowing she is not in an "institution" but rather a facility that is most like home with new friends she has made. Once we get around COVID19 and establish a new normal, a life made of new memories awaits our mom and family. This place a gift to our mom and her girls.
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April 2021 by Alyssa Metallo
My grandpa is currently living at Artis Memory care and I cannot say enough good things about all of their staff members or the facility. During COVID, they have taken every precaution there is and follow it very seriously. While doing so, they also make sure that their community members are still being taken care of without reservations and that they are socializing (socially distanced of course) as well as partaking in activities. My family receives updates often about my grandfather and no one is ever too busy to talk to any of us about how he’s doing when we call randomly and are always willing to get us on the phone with my grandpa right away as well set up zoom calls in a timely manner so that we can see him. He had a rough few nights when he first got there, but everyone reassured my family that they were making sure that he was feeling okay before they ever left his room and always make sure to spend time with him. This staff is attentive and as caring as you could hope for a memory care staff to be and then some. They help set his room up and decorated it for our family as we weren’t able to ourselves due to COVID and they all welcomed him in the front when he first moved in (even the maintenance man who made a personal connection with my grandpa about the days when he use to build things himself, which showed they got to know him before he even arrived). I don’t have a single bad thing to say about this memory care or their staff!
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November 2020 by AnnLisa Bjorvik
I am so grateful for the kind and loving community we found at Artis. It is a priceless feeling knowing that my dad is in capable and loving hands in a safe environment.
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October 2020 by Melody R.
Helping my friend find placement for her Mother, I ran into the marketing lady named Jan and she was SO friendly and helpful. She was very knowledgeable about all avenues of senior care as well! Definitely impressed! This place is in our top 3! Have a great selection of activities for her to choose from! We want her more involved with other people- so we are glad to see they have fun!
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April 2020 by Peggy Bumgardner Gelardi
The level of care is outstanding!
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February 2020 by Bonnie Churchill Pennington
My sisters & I feel so grateful that our mom gets to be in this facility in this season of her life. She not only has her physical needs met but their staff is attentive, loving & caring. It has a warm feeling of "home", a clean & well maintained facility. The residents become like family, caring about each other. We just celebrated mom's 90th birthday there, and some of the residents in mom's neighborhood came by to give her well wishes and spend time with her. Mom is no longer isolated and alone, this is truly a loving "home", in a difficult season of life.