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August 2023 by Matt Hancock
Can't deposit mobile checks and they can't fix, also worker accused me of yelling at her when speaking
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July 2023 by Anthony Rajkowski
Hire more tellers so operations can run smoothly or at the very least have the manager with the tellers when a line begins to form. If smaller credit unions can implement this principal so can Fifth Third
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January 2023 by Kathleen Henne
Wow! I just read some very negative reviews. But, we opened a small account at 5/3 in 2019. When COVID shut the world down, Denise called us from her private number to make sure we were ok AND told us if we needed to get into the closed bank for a loan or large withdrawal, she would get us into the bank. She continued to leave us voicemails to check in every few months. Because of her outstanding customer service, we ended up closing our BMO accounts. Honestly, they never called or emailed once during the shutdown.
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November 2022 by Matteo Jones
DO NOT USE THIS BANK. HIDDEN FEES, EXTRA CHARGES, LIED TO BY CUSTOMER SERVICE AND THE BANK STAFF THEMSELVES. Absolutely scheme going on, I have no words. Been with them for nearly 3 years, only a problem in last 6 months. If you are thinking about switching, DO NOT pick this bank. I hope something is done about it soon. #BanFifthThird
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June 2022 by Art Colletta
Friendly atmosphere, fast service.
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January 2022 by Ixx Bvbiiey Boy
Mrs Lilian Wilson is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After loosing my job I have no where to lay my heads upon until I was introduce to Mrs Lilian Wilson by a friend who advise me to invest into her bitcoin trading and now my life have really change.
Visit Mrs Lilian Wilson on
WhatsApp: +1 (315) 696-7425
Email:
[email protected]
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November 2021 by Brad Reish
Disappointed Everytime I enter the doors. Please hire some nice people! I
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June 2021 by Deepa Jhaveri
The worst experience ever!Please do not open an account with them...you will be charged for transactions. Horrible customer service...incorrect information given by reps when u open an account. You also have to pay fees to close your account.
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February 2021 by Pulin Parikh
Opened a checking account for my wife....Even though she indicated not to order the checks, the banker took it upon herself and ordered the checks anyways, charging a hefty amount from the account. Also, the customer service is poor and forget to be greeted with a smile!!Also, they charge fees for their “free checking account”! Worst bank and branch ever!!
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December 2020 by scott emmerling
I had to make a payment to my escrow, due to the fact that I recently switched insurance companies. They told me any Fifth 3rd Bank could take the payment towards my mortgage. They have never been to the one in Bartlett...I'll say that much. Not only did the lady at the counter treat me kind of rude, she looked at me as if I was a ghost when I told her I wanted to make a payment towards my escrow. She had me go wait in line for a personal banker...after 10 mins of waiting, that person told me the lady at the counter should be able to take my payment. At that point, I had to wait another 5 mins for that line to die down. They did take the payment, but didn't apply it anything. Luckily I called 5th 3rd mortgage to see if they applied it towards the escrow...good thing I called the lady on the line told me...as it was not applied to anything. Just sitting in limbo.Thanks for nothing 5th 3rd Bank of Bartlett.
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December 2020 by Pankti Patel
This is the worst 53rd branch and I have been to many branches as I am a real estate investor.Denise provided the worst customer service experience and have really bad attitude. Javier was the manager on duty and looks like have no control over his employees.Very disappointed. Never going back to this branch.
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December 2020 by steven durfee
02/25/20 Update: 5/3 has reversed course and decided to continue to fund Florida school choice. Just read this change of heart from Alliance Defending Freedom (ADF) this morning. Thanks 5/3.Nothing against the Bartlett branch, but 5/3 Bank does not support religious freedom as it just pulled donations to Florida school choice. They seem to miss the warning in Ridley Scott's famous Apple commercial that shows the masses should not all think same. Some behaviours will never be acceptable!
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December 2020 by Anika G
I don't think I have ever gone out of my way to write a review for any place I have visited but I just had the absolute worst customer service experience. I would never trust my money and all my personal information with this lady. Simply genuinely appalled.
