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January 2024 by Simeren Silverstein
I wanted to send a shout out to manager Carlos Luna and his team at your Bartlett, IL location. This location is down the street from my office and I am there often enough that I suspect that they know my order when they see me coming. I had a complicated and large order to place yesterday and instead of doing it online, I decided to go in and place it in person. I had a print out of an Excel spreadsheet and Carlos sat down with me and his notepad to sort it out. I was impressed with this level of customer service as he was actively seeking to identify what my actual needs were. Through his questions, he discovered that the large order was for kids for a Friday night, after school tournament so that they would have dinner after a full day of school. He advised me of promotional pricing for a school order and provided me with his email address so that I could send my tax exempt form, as well. When I arrived to pick up my order after work, he had written all the names on thesandwiches and his staff immediately jumped up to carry the 40 odd sandwiches to my car in 12⁰ weather. I can't tell you how much I appreciated the effort he and his team took. I am always impressed by the professionalism, efficiency and kindness that his team brings to my general lunchtime interactions, but this was above and beyond at a time when I felt overwhelmed by this task. It is wonderful to know that a company that I know that I stand behind as one who preaches doing good in the world, actually puts it into practice, as well. Congratulations on having Carlos Luna and his team on board.
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January 2024 by Simeren S.
I wanted to send a shout out to manager Carlos Luna and his team at your Bartlett, IL location. This location is down the street from my office and I am there often enough that I suspect that they know my order when they see me coming. I had a complicated and large order to place yesterday and instead of doing it online, I decided to go in and place it in person. I had a print out of an Excel spreadsheet and Carlos sat down with me and his notepad to sort it out. I was impressed with this level of customer service as he was actively seeking to identify what my actual needs were. Through his questions, he discovered that the large order was for kids for a Friday night, after school tournament so that they would have dinner after a full day of school. He advised me of promotional pricing for a school order and provided me with his email address so that I could send my tax exempt form, as well. When I arrived to pick up my order after work, he had written all the names on thesandwiches and his staff immediately jumped up to carry the 40 odd sandwiches to my car in 12 weather. I can't tell you how much I appreciated the effort he and his team took. I am always impressed by the professionalism, efficiency and kindness that his team brings to my general lunchtime interactions, but this was above and beyond at a time when I felt overwhelmed by this task. It is wonderful to know that a company that I know that I stand behind as one who preaches doing good in the world, actually puts it into practice, as well. Congratulations on having Carlos Luna and his team on board.
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December 2023 by Ron Cwik
Fresh Sandwiches. I like the #16 Chicken Philly with Lettuce Tomato and Raw Onion added.
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November 2023 by Alex
This place is great. Staff is so friendly and welcoming, and the food is always perfect. Jersey Mike’s is great but this location has something special.
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October 2023 by Joshua Betinis
Not bad, good squad making sandwiches and pretty good quality consistently ?
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September 2023 by Megan Mraz
Best Jersey Mike's staff I've ever experienced. Kind workers who are hard working. The food is always worth it and the employees put a smile on your face,
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September 2023 by Colin Coleman
Good hot philly cheese steak & root beer.
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July 2023 by Ariadna Alvarez
I go to this one because it's on my way home. But I also go here because everytime my sandwich (turkey and provolone)is consist. The staff is always friendly. Service is quick. In and out. There is enough parking in the lot. One day I might start trying other sandwiches.
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June 2023 by Nathaniel Menolascina
Excellent food and service. Would come again.
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June 2023 by Nyx 0408
I go to this one because it's on my way home. But I also go here because everytime my sandwich (turkey and provolone)is consist. The staff is always friendly. Service is quick. In and out. There is enough parking in the lot. One day I might start trying other sandwiches.
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June 2023 by RICHARD SACCOMONTO
Full belly slept like a baby. Great sandwich and service.
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May 2023 by Gary Kendall
Please remember to turn the sign off, I went out of my way to get into your parking lot and it turns out you’re closed…
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May 2023 by rome cabrera
Very professional workers ,my first time at jersey mikes one of best sandwiches I've had in a while
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March 2023 by jezzi bella
Great service clean best subs in the world ?
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January 2023 by TC Services
I absolutely love this location, friendly store manger and awesome staff, out of all the Jersey Mikes locations I’ve been too, this one is by far my favorite. Our food is always made perfectly.
