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February 2024 by J D
As Bartlett resident I am so grateful to have a truly world-class bike shop nearby. Aaron is a tremendous resource when it comes to product knowledge and bike mechanics. I highly recommend Spin Doctor Cyclewerks.
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December 2023 by Mike Healy
Great bike shop. If a novice or a veteran cyclist, Aaron will take good care of you.
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November 2023 by Art Eden
New owner.. Grump guy. expect long delays on repairs. Too bad! Now I have to bring bike repairs to Never Ending Cycles in Streamwood.
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September 2023 by TJ Luby
Came in to Spin Doctor as I needed a full rebuild of a bike frame from the ground up. Aaron was so knowledgeable and helpful, they've earned my business for life. Its great to have such a great shop and mechanic locally here. Thank you SDC!
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July 2023 by Shwetang Raval
Gave my bike in for tune ups and it now rides better than when it came new! Awesome service at a fair price.
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July 2023 by Monika Daniel
Aaron is such a knowledgeable professional who always knows how to meet his customers' needs. He is never pushy, but rather practical and to-the-point, which translates into a caring customer experience. I highly recommend this place for all your bike needs.
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June 2023 by RJ
New owner is great! Got my biked tuned up for the summer!
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June 2023 by Vipin Malhan
Went to fix an old bike and get a new one for my daughter, very friendly
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June 2023 by Michael D.
I'll give 3 stars because my first interaction was pleasant... But the new guy Aaron is really abrasive, he was sighing a lot and had a look of pure frustration on his face when I first walked in. Regardless I paid for labor , 15$ for a literal 5 min job , replacing a tire and inflating the tire, so while waiting I took my dog for a walk outside the store, I realized I didn't want the tire inflated So I call on the phone while walking my dog, when I mentioned this to him he relied (very stern and short) "Too bad , it's already done............................ " Ok like I just paid 15$ for a 3 min maneuver and you don't offer to deflate it and use such ab as I've language . Ugh , disgusting service, Aaron left a bad taste in my mouth. Gross. Hope You have some better days in the future bud. You look like you need some .
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June 2023 by Rebecca
New owner is great! Got my biked tuned up for the summer!
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May 2023 by Kris N.
Stopped in with my bike to have the alignment of the handlebars to the front tire looked at. I was prepared to leave the bike there to have it serviced. Aaron looked at it and within minutes he had it straightened out and had me on my way. Also inflated both tires and educated me on how to fill the tires and keep them from deflating. Sales sell the first one and service like this sells the next one and keeps customers coming back in. I was referred to this place and now I know why. Great service!
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May 2023 by Adam Bebar
Awesome little shop with top notch customer service. Highly recommend. Night and day better than the other local shops in the area.
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September 2022 by Jason Riforgiato
Went in to have a small chain adjusted (which was done quickly). had a great conversation about gravel bikes what to expect. Being new to gravel bikes and riding trails was looking for any and all information I could get. Had a great conversation with Greg took time to explain features of the bike I brought in which was not bought at Spin Doctor. After which I thought was going to be a trouble free ride on Sunday new problems came up and killed the mood in riding. Monday morning went on line ordered the bike that fit me better and would hold up to trial riding. Bike was in stock, when I walked in to pick up my new bike Greg remembered me and my name. After two days of pushing my new bike on trails zero regrets and looking forward to longer rides with no troubles. Will be back and spread the word about Spin Doctor thank you very much for great customer service.
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September 2022 by Mandi Burley
Great service - thanks for taking the time to inspect my tire for damage and extracting the little glass bits before installing a new tube. I also appreciated the quick turnaround on a Saturday morning - I didn't have to leave my bike overnight.
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May 2022 by Steve Coffinbargar
This business is a Bartlett gem! They have everything you need From ebikes, bicycles, helmets, clothing to repairs. Greg is always helpful and available to take care of all your bicycling needs. I highly recommend!
