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September 2023 by BIG KIDZ SHOW
They put water into their soup and food looks
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August 2023 by Phuong Peter
I usually like going to this subway but I went on a Thursday night 30 min before closing. They didn’t even offer the dinner feast they had advertised up front and I ended up paying full price. She was just too busy trying to close up shop and I wasn’t the last customer to order.
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August 2023 by Gilbretta Edwards
BE CARE!!! Went in and purchased food and was charged and automatic gratuity. Asked for a refund and the lady said she doesn't know how to do that on the register.
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July 2023 by nilesh patel
Had very bad experience of this subway locationI ordered online and instead of putting sauce in the sandwich I asked to give it on the side , but they changed extra for the sauce on the side . It wasn’t really extra sauce I asked bcoz I wanted eat the sandwich later not right away so it won’t be Saugus when I eatThe lady employee was really rude .
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June 2023 by Kwonae McGee
They claimed since I ordered a 2 for $17.99 and 2 six inch subs they couldn't ring it up together so I was taxed twice. #robbery
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April 2023 by Meet patel
Disgusting food i ever had , everything was old stuffEmployee should focus on quality and quantity as well
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December 2022 by Isabel Torres
Everything it’s old the bread ? the meat the lettuce looks brown terrible experience definitely never come back to this location
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November 2022 by Ali Quadri
Bread was stale and didn’t taste right
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November 2022 by Adrian Brigham
EXTREMELY rude service, brown lettuce and old meat. Totally incompetent staff that talks on the phone rather than pay attention to the customers. Gave up and went to another Subway down the road.
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July 2022 by Valentina Obrien
Terrible customer service holy hell. Placed food online says delivered I never received anything, never got any emails regarding it being delivered by door dash. Called the store and they guy answers VERY rudely so first negative interaction, second I explain the situation and he tells me over and over again it’s not in his hands and he doesn’t know how to handle it and that I should call DoorDash regarding it. Didn’t place it through door dash and don’t have Any DoorDash confirmation number to confirm it was purchased only have a subway confirmation number, he starts getting angry with me like it’s my problem and keeps telling me he doesn’t know how to help me.
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July 2022 by Vidal C.
Go to Subway often, first time this location. My biggest complain was that the worker making my sandwiches kept grabbing his phone in his pocket, changing the song on his phone and touching his ear buds. Leaving the phone on the counter while making the sandwiches. I asked him to please stop or change your gloves before you start making my food again. It was the owners son or relative (I could tell by the tone she talked to him or could be wrong but it just wasn't a regular employee).
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July 2022 by Lindsey Rincon
Horrible place. It was my first time ever going here and last as well. Save your money. The guy with blue glasses, was not wearing a mask at all. He was it phong attention AT ALL. He began to do all three subs I ordered at the same time, adding the wrong things on the wrong one. I would ask questions and he would not reply. He was too focused on the Dunkin workers. He shoved all three of our subs in the oven and turned it up to the point the bread was falling apart. He sneezed into his shirt and had NO GLOVES when he wiped his face. Continued to try to give a cup like that. HECK NO. The chicken was not fully cooked either and had a weird smell. All the condiments looked old. Save your money and drive to a different location.
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March 2022 by Lesleigh Wright
The staff is extremely rude if they even answer you at all. The guy working today was a guy with glasses and shaggy hair. He didn’t even answer us when we asked a questions. He wasn’t wearing a mask either…..that’s gross especially during Covid. So we walked out.Not only was my experience today bad, but on one other occasion I with eased the owner talking badly about customers who had visited. She was a very mean woman and all her little employees were sharing their stories about how much they disliked customers too. I would give them 0 stars if I could.
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December 2021 by Jake Saiger
I usually don’t like subway regardless of location, but I didn’t have many other options so I chose to eat here. Definitely regretted it. The bread was old and musty, and they are really stingy on the toppings. It’s crazy how subway keeps putting their prices up without also improving the quality and/or quantity of food you get. Go to jimmy johns or jersey mikes instead trust me.
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September 2021 by Chris
Came in here today and tried to order a sandwich and they don't have anything I wanted meatball n nothing wanted spinach and nothing so aggravated
