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October 2023 by Kasaundra Shackelford
Great staff and great chocolate! The woman behind the counter was so friendly and helpful. The store looks clean and clutter free.
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April 2023 by Barb Petkus
Very nice organized store with a lot of Easter treats to choose from.
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December 2022 by Frank Szewczyk
friendly staff and great candy
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November 2021 by Joe J.
The girlies at this location were absolute gems! They're almost as sweet as the chocolate! I asked for a box of buttercrisps, and they packed it with complete care and kindness. Thank you Fannie girls for making my day. Another satisfied costumer!
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August 2021 by Ashley Mars
I was helped by a tall red head and she seemed to have an attitude the whole time. I even saw her drop a chocolate and still pick it up to sell to me. I will never be coming here again. This experience was unacceptable.
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May 2021 by Reese C.
One fine afternoon, I wandered into this fine chocolate store. I was expecting normal customer service and few pixies. Little did I know the young lady behind the counter not only fulfilled my exceptions but exceeded them! What a chocolate exquisite shop! Thank you Ms Maddie!!!
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March 2021 by Lunette Eichler
French nougat candy forever!
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December 2020 by Roxane S.
I walked in to buy a hostess gift on behalf of my 90 year old mother-in-law who doesn't walk very well, and a few creams for her (a favorite) to snack on as she waited in the car. I don't wear a mask for health reasons and most stores are very accommodating. When I was in the Batavia store, no one else was around except employees who were 6' away and behind plexiglass. The young woman would not sell a pre-packaged box of candies or let me select a handful of creams due to her and her employees safety. Yet, she was willing to bring the same items to me in my car with the window rolled down (no barrier) and within 12" of my face. It seems kindness, logic, and common sense are gone in this crazy world. Everything ended well however....I went to another bakery, got her hostess gift, and supported a locally owned business!
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December 2020 by Ryan Potter
Excellent service and geat flavors of icecreams. The girl at the counter was extremely kind and patient with my kids who wanted to taste before ordering!
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November 2020 by Lily B
Great people and fresh confections. I called in a specific order. The excellent lady on staff took my order and I paid via phone. Curbside pickup. Perfect. And the candy was fresh not at all stale. I did give a little gratuity for curbside delivery and suggest others do that because they will never even hint at a gratuity. And this is the holiday season.The whole experience was super polite and kind. Great professionalism Ms. Payton! Thanks! We can all use a little sincere kindness and friendliness along the way these days.I haven't been to a FM in a long time, but when I go again it will be this location.
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July 2020 by Faith
My fiancé and I came here as a little treat for my birthday and Katie was so so sweet to us. I didn’t think that going there would be so much fun! She was so genuine and made our experience delightful. Thank you, Katie! GREAT location ???
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June 2020 by Laura Bailey
Always receive email coupons perfect old school perfection????
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November 2019 by L.A Bailey
Always receive email coupons perfect old school perfection
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September 2019 by Margie Baker
Went here to get a box of candy for my father who is in the hospital. Got here about an hour before they closed, asked for a box of assorted chocolates. the girl said they didn't have any made up I said can you make a box up for me? she said it would be an extra charge...for what!!! you clearly have the candy just make one up! I have to pay extra! your the one who ran out of boxes already made up! Seriously!!! Whatever happen to customer service!
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September 2019 by Lori Landry
Too bad I love their chocolate because their exhorbitant prices are going to put me in the poorhouse. $30 per pound?? Unjustified!