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November 2023 by Jack Meisenger
Brittany is amazing! She is the stylist for my whole family (brother, sister and mom). She really listened to what I was trying to achieve, gave me a great cut and made sure I could style it when I went home. She goes above and beyond to provide a fantastic experience.Service: Haircut
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November 2023 by Amy M
First time I had visited the salon and everyone from the front desk to the stylist were so kind, helpful and talented! You can tell the girls that work that enjoy it because they all were so welcoming and fun! I'm so happy to have found my new salon! Thank you!!!
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November 2023 by Courtney Lynn
I would not recommend Britney to my worst enemy. She will make fun of your hair in the color room and be fake nice to your face. Toxic salon culture.Service: Hair highlighting
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October 2023 by Ayla Bald
Just realized they deleted my original review.. not an honest business now are they? Just a reminder to everyone not to go here, they fried my hair off. I asked for a test strand beforehand and Kelly had told me no, she knew how to do her job. I was blonde my entire life, I think I know about a test strand being necessary after getting highlights/balayages done for 6 years of that. Especially on naturally fine hair. I heard her say that 30 volume developer was used as well, which was WAY too harsh on my hair. Couple years later and my hair is STILL healing from the bleach damage and I was forced to go brunette (the damage was very high up on my head and frankly I wasn’t willing to do a pixie cut to remove all the damage evenly). Charged full price too, as well as for a treatment afterward. I have some personal beef with this salon after that! Not looking for money now though, just trying to prevent anyone else from having their hair destroyed. It was devastating. If they delete this review I will post again :)Service: Balayage
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October 2023 by Mandy
Angie always delivers on my haircuts. I have fine curly hair and somehow she makes it cute every single cut. Nice front desk staff is always a plus!
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September 2023 by Austin Rattenbury
Very well kept and comfortable facility. Book an appointment with courtney shes amazing! I have a unique hairstyle and she brought my idea to life 10x better than what i envisioned. Couldnt be more pleased with her work and im stoked to go back for all future hair endeavors. Rest assured with courtney your hair is in good hands!
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August 2023 by Mary Eileen Helms
Very friendly staff and clean and nicely decorated salon in a beautiful area of Batavia.Service: Haircut
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July 2023 by La
Love this salon! Everyone is so friendly and the salon itself is very cute. I’ve seen Chelsea for a few years now and she does such an amazing job with my hair always making sure that I’m perfectly happy with my cut. Highly recommend!
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June 2023 by Meg Bingham
Lill does such a great job with teaching me as well as taking care of my skin!
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March 2023 by michaela
I saw kelly for extensions. I explained that I had been dealing with hair loss due to a medication reaction, and in the consult she was extremely nice and understanding, she took the time to talk to me, and it was great. Then I paid the $800 for the hair extensions that were supposed to be 100% human hair. The day of the install kelly spent maybe 25 minutes with me, and she gave me a “trim” after installing the extensions. Her trim was telling me to stand up while she just eyeballed it and hacked away at the bottom of my hair. My scalp was pretty sore from the extensions but I didn’t think too much of it. The soreness continued the entire time I had the extensions in. The hair in the extensions felt plasticy after 1 wash, and they started matting to my natural hair. I used the products kelly gave me, and I took care of them but they were literally damaged feeling, the hair would literally crunch. Kelly installed the extensions so high up it was impossible to keep them hidden, that’s what’s pictured below. It did not matter how I styled my hair they just popped through so I decided to just get them out.I only had the extensions in for 1 week before I went to a different salon to get them out. The stylist said they were way too close to my scalp and that’s why they hurt, they were damaging my hair. She kept saying she was so sorry and they looked so painful. She also had to cut about 2 inches off my hair since Kelly left the right side 2 inches longer than the left side. I wouldn’t send my worst enemy to this salon. Save your money and go elsewhere.Service: Hair extensions
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February 2023 by SHEINA B
$55 for No Chip that last for 1 DAY ONLY ! Very disappointed.Service: Manicure
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December 2022 by Kelly Parker
Brittany B is my girl! Also Katrina is so sweet and donated a bunch of product to a beloved local organization without hesitation!
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November 2022 by Amanda Schwarz
Called to see if they had any openings for a haircut at the last moment and they did. Very friendly and will go back. Thank you
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September 2022 by Concetta Phillipps
Marissa is amazing! She knows not only how to do a great cut but also how to make it a great experience too. Really happy to find her at this lovely salon!
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July 2022 by Piya Chakravarty
The service at Katrina’s has been amazing always. Brittany and Chelsea both are great. The reason I am writing this review is because of the way everyone went out of their way today to help me while I am still hobbling around on my boot recovering from a fracture. From opening the door, helping me up and down the stairs, helping me maneuver the chair at the wash area, they were truly extremely kind! Thank you!Services: Haircut
