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August 2025 by Roger Needham
Could not return a weed eater that I bought three months ago. I used it three times then a gas hose came off in the tank. Would not take it back. But they wouldn't take it back or fix it for free.
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July 2025 by ray O
Great service. Chad, the manager does an excellent job. Store is always very clean. Very welcoming place
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June 2025 by Doug Hafer
Always great customer service.
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August 2024 by arturo martinez
Not angry at Menards but charging 10 cents per plastic bag at this location has just sealed the case for me to never come back to buy anything in Batavia. That's a load of -REDACTED-
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July 2024 by Joe West
Absolutely delighted with my visit to Menards. The store is well-organized, making it easy to find exactly what I needed. The staff was incredibly knowledgeable and went out of their way to help me with my project. The range of products is impressive, and the quality is top-notch. Prices are competitive, and I even found a few great deals. I'll definitely be returning for all my future hardware needs. Highly recommend!
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June 2024 by Rich Bautista
No help at all, worst Menards I've ever been!!!! Useless people!!!
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June 2024 by Annette Lindstrom
Well kept store n they're more reasonable than other big box stores.
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June 2024 by Ross Campbell
Great store! The customer service is head and shoulders over Home Depot. Really it’s not even close.
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May 2024 by Donald Bratthauer
This store carries more then just home improvement and building supplies they even have food items.
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May 2024 by MaryBeth Hutches
Long lines in garden center to check out. Went inside and went right through
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April 2024 by Jennifer
Indoor employee was great, however the old man at the gate for order pickup needs to check his attitude. Apparently having him get up and help someone who's picking up for the first time was too much damn effort.
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March 2024 by BIG-O
This Menards is going downhill! There's people working who are rude to customers, are lazy( hiding playing on their phones) and unknowlegeable re where to find items in the store! It's a shame....I called Building Materials to ask a quick question. A woman answered, was rude and said she had other customers and hung up. Why couldn't she just transfer the call to someone who knew what she didnt!!? Poor quality employees...hello Home Depot!
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December 2023 by Marsha De Volt
We always love it here.
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December 2023 by John Blunk
First of all if I could give the Menards in Batavia zero stars I would not to get in a lot of detail their customer service is horrible bought a large item got it home to see it was wrong now I have to rent their truck to make it right and later find out one of the parts is missing they said they had one went to go get it and guess what they didn’t have it when I got there had to go to another store to get it all they did was waist my time it was their fault and they wouldn’t do anything thing to correct it had to pay $48 for truck rental to fix their mistake not that I can’t afford $48 it’s the principle and my time so from now on I will buy as little as I have to from Menards and it won’t be that store
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October 2023 by The Epic Duck
Had what I need, courteous enough staff, and can't ask for much more.
