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December 2023 by Marsha De Volt
We always love it here.
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December 2023 by John Blunk
First of all if I could give the Menards in Batavia zero stars I would not to get in a lot of detail their customer service is horrible bought a large item got it home to see it was wrong now I have to rent their truck to make it right and later find out one of the parts is missing they said they had one went to go get it and guess what they didn’t have it when I got there had to go to another store to get it all they did was waist my time it was their fault and they wouldn’t do anything thing to correct it had to pay $48 for truck rental to fix their mistake not that I can’t afford $48 it’s the principle and my time so from now on I will buy as little as I have to from Menards and it won’t be that store
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October 2023 by The Epic Duck
Had what I need, courteous enough staff, and can't ask for much more.
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October 2023 by Michael Behrens
The blonde cashier was unprofessional , rude , slamming our gifts n stuff around , wouldn't run the conveyer , just rude angry , unexseptable !!!
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October 2023 by sous J93
Katlin deserves to be a store manager due to how amazing she was yesterday! My husband and I were buying a gun safe, ready to spend alot of money for it.We initially were at the menards in carpentersville where we were horribly treated by the manager and resorted to taking our business elsewhere. Katlin initially was in the tile area helping a couple , after she finished with them, she immediately apologized for the time we waited and immediately assisted us in picking out the right safe for us, she.checked the safe herself and walked us through the resetting of it and how to use it. She went above and beyond. I absolutely loved her! Great team and great experience
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August 2023 by Cindy Peterson
This visit I had a helpful employee help me directly with two of the items I needed a directed me to the third. Best shopping experience I've had in some time
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July 2023 by Suzanne Petrella
We moved to a no Menards land. Such a joy to come back and rehab close to one ! Helpful associates who recognize us seven years later! Great selection, good prices carts full, let's get to work!
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July 2023 by Alex Herrera
Horrible experience order for pick up early in the morning ended up waiting still for over two hours!!!
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June 2023 by Joe M.
It was a pleasure to shop at Menards today [Fathers' Day]. Everyone was uniformed, helpful, pleasant, and the store was clean and well organized.
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June 2023 by Fredy Ramirez
I placed an order online and supposedly it was ready. I received an email and even called and they told me that if it was ready I got to the store and it turned out that it wasn't ready. The manager doesn't know how to treat the costumer
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June 2023 by Mall Aholic Retail Adventures
I would just like to say that every time I go in there I do have a very good experience. And I would like to give a shout out to one of your Cashiers her name is Stephanie. She is very friendly and very helpful. Her attitude is awesome. And she appears to be a hard worker and have a very good work ethic. Thank you very much
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May 2023 by Helen Shullaw
Worked with Bryan S in the bathroom remodel area. Came in with a problem with my purchase and he helped me solve it - with kindness and professionalism. Thank you!
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April 2023 by Michelle
Very disappointed by the policy not to allow pets. My dog is working towards his canine good citizenship and I am able to take him to every local hardware store except this one. There's even a big sign on the door.
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March 2023 by Jessica Lankford
This place is huge so it's hard to find stuff but their employees will go out of their way and walk to the total opposite side of the store just to find something you're looking for. And I have to say when it comes to their flowers selection and prices when it's planting season are the best in the area.
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March 2023 by Megan T
Just bought paint and tools for a stair project and was not quite sure about what I needed. Al in the paint department helped me and was so knowledgeable about his department. He weighed pros and cons of multiple techniques and discussed the process with me with great example. I will absolutely return to Batavia Menards just for that level of quality care!