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November 2023 by Dick Wolthusen
Sam, was very helpful and patient with my questionsVery knowledgeable for someone new to the company . She understood my needs and worked to satisfy my requirements. Pleasant but professional. Thanks
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November 2023 by Daman Young
Life storage is a great storage company and facility, Life storage accommodates all my needs, I been with the company from the beginning.Customer service is very helpful and knowledgeable. Patrice is one of a kind, she goes above and beyond when needed.I appreciate the company and staff for all their hard work and assistance. I recommend life storage to anyone who wants to do business with a professional company.
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October 2023 by Sedona Hedger
The facility is amazing. I’ve been using this storage site for years now. The facility is clean, easy to access and very spacious. The gentleman in the office was also very kind and helpful. So thankful to know that my stuff is safe and secure.
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October 2023 by Raymond Smith
The climate controlled storage facilities are excellent. Sam was very thorough! He gave us a tour of the place and described the various options for the rental and insurance and made sure everything was set up correctly. He was great!!
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October 2023 by FreakWithAPast
Patrice sutters helped me close my storage unit today after I got everything out. Was very empathetic and helpful. She said we succefully closed my account. If i wasnt moving I wouldve stayed at that facility.
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October 2023 by Esau F.
Even when the company changed to Life Storage, the service was top notch. It was meant to only hold things from when I got back from college but my family started storing things in there. The space was big and the elements didn't get in. The customer service was great, we always got the help we needed. Highly recommended.
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September 2023 by Chris Carroll
Patrice was so warm when we spoke on the phone. I knew right away that this employee would help me find all of my needs. She was very professional and clear with all of the great benefits that Life Storage Batavia has to offer. Site super clean and inviting. I could not imagine going to any other storage facility to fit me needs.. If you are in need of space and storage, don't hesitate to reach out to Patrice !! Life Storage, you are so lucky to have Patrice representing your brand!
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September 2023 by Lu-Ann Dazey
Rented space to store vehicle until more permanent space is established. Process of securing space with life storage was easy and made one less stressful task for my move back to batavia. Patrice is very friendly and easy to work with.
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September 2023 by Judith Jakubowski
I am so upset. They just got bought by Extra Space Storage and they raised my rent from $146 to $228! 50% price increase!! Found the same unit at extra space renting for $101. Are they trying to kick us out?
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September 2023 by James Paul (The Curious American)
I want to thank Patrice for her patience and honesty. It made the whole process of moving so much easier. Thank you so much.
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August 2023 by Dave Evensen
Made my application for a 5x10 space on line. Got a quick response with my assigned unit. Went there and the paperwork was waiting in my unit. Had an emergent need for a second unit. Was given the empty unit next to my existing unit. Hoped that would happen, but expected it wouldn’t because employees don’t have effective critical thinking skills in so many industries. Here, at this life storage, they really do. Talked to Patrice in the office who was engaging, professional, friendly and efficient. All good!
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June 2023 by Anthony Paihr
Patrice has been a great manager. We love our unit; very nice and clean, no concerns of any pests.We would definitely recommend.
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June 2023 by Mike Speckmann
Jennifer was awesome to work and talk with . I had never rented at storage facility. She walked me though the process and made it easy . Thank you! I would definitely use Life Storage again if I need the store thing again in the future.
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June 2023 by Scott Schultz
Jennifer is amazing. She was very helpful, knowledgeable, friendly, courteous, and professional. She went out of her way to help me, and resolve my issues/questions.
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June 2023 by Steve Bonesz
Great experience at Batavia Life Storage today. Jennifer rocks! She was courteous, knowledgeable, and quick. Every detail about the rental was relayed in laymen’s terms and the process was smooth and straightforward. Thanks so much!!Steve B.