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April 2024 by Norma Cereceres
So over priced is laughable. Clothes are so basic too. Jeans and T-Shirts
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March 2024 by Cara Isaacs
Nothing but great things to say about this location. Always clean and very organized. Staff is great too. I’ll be back.
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February 2024 by Nathaniel Johnson
Always clean and bright, friendly people there to help. Lots of options to choose from and new pieces are always cycling through.
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February 2024 by Amy Chelle
The absolute nicest manager and staff, best Plato’s Closet around. Naperville ain’t got nothing on this store hands down.
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January 2024 by Sabrina Lau
Well organized and good deals, got 8 pairs of pants which were a mix of American Eagle and Express for a great price.
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December 2023 by Charlotte Evans
I went here with my friend last night. We found some cute stuff but the majority of the staff were weirdly rude. We came in at 6:30 and as soon as we walked in, a staff member told us, “Just so you know, we’re closing at 8:00 tonight”. She looked annoyed that we even came in. I thought it was okay since we weren’t going to be there for an hour and a half anyway. As we shopped, employees dragged a vacuum through aisles and used a push broom right where we were multiple times. It was like they were cleaning up for closing already. Just a very “get out” vibe. We felt super rushed and uncomfortable. Luckily the girl at the register was super sweet. Otherwise it was a bad experience.
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September 2023 by Kat Brooke
I go here with my best friend all the time, and we always end up finding the best fits <3
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August 2023 by Jenni Lynn
I've had alot of great experiences here selling clothes, even tho not everything is accepted, that's totally fine w me and I understand why. But this last time I'm pretty bummed about. I don't think even half of the clothes I brought in were looked at. I had 2 very large bags and upon bringing them back home, most of the clothes were still folded the exact & particular way I folded them, plus in the same order when put in the bag. I know not everything I brought in was spectacular, especially the items on top. Items at the bottom were clothes you'd most likely be interested in (guys Champion, Lee, Hollister, etc.) these appeared to be untouched. Maybe I'm wrong, but I'm skeptical that whoever looked at my items, then folded them up the exact same way as I did. Like I said, I've sold here alot and never in the past have things been folded back up this same way.Once I got the text that my items were ready, I was already waiting at the store for a long time, the girl told me "oh sorry your items were finished awhile ago I just forgot to send the text". Not a huge deal, but slightly annoying since I needed to be somewhere at that time.And finally when checking out for the one item that was brought, the girl was training another girl and said to her "if there are no notes as to why we didn't accept, just say 'the items are styles we're having a hard time selling' ". This also makes me feel like my clothes weren't all looked at cuz there were no notes.I'll still come back in the future to sell more, and I'll change my review back to 5 stars assuming the experiences are good like they used to be.
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August 2023 by BIG-O
The place is organized but overpriced . They will not give you what YOU THINK you could get for clothes you bring in. Even if it's new with tags. Next time I'll just do Poshmark and get boxes free from the post office( order them United States P.O for free)
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July 2023 by Vanessa Bahic
a lot of the reviews are from the pov of people trying to sell clothes but im a buyer. i was honestly disappointed in the selection. they mostly sell zara, f21, shein, hollister, and i even saw a lot of target brand clothing. i shop 2nd hand to find unique pieces so this isnt really the place to do that, but id say most items are fairly priced and id probably go back if im ever looking for something more specific
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June 2023 by kaitlynd firek
don’t waste your time. I brought four bags to Plato’s closet this morning and was told it would be a six hour wait. They did get it done earlier than six hours, however when I went back to pick up my bags, they only took three items. That’s fine however, I had a Lululemon, princess Polly, and other very popular, well selling brands. Even some of them still have the tags on them. I thought it was strange that only three items were bought, but I figured there had to be an explanation. Now that I’m looking at my bags, I realize that three of my four bags were not even gone through. I know this because they are left in the exact same way that I stuffed them had to be an explanation. Now that I’m looking at my bags, I realize that three of my four bags were not even gone through. I know this because they are left in the exact same way that I stuffed them together. I understand that they have a lot of bags to go through, but they need to have some kind of better system. It was such a waste of my time to go and wait around for multiple hours just to only have one of my bags looked through. If they can’t handle all of the clothes being brought in, then they need to figure out a better system because it was a waste of my time and energy , and it makes them look bad for only taking three things.
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June 2023 by CJ Jimenez
Love this location. The owner is amazing and she is always so friendly. I never have issues when I drop off clothes to purchase and always get a return txt in a reasonable amount of time. The staff is always very welcoming as well and very attentive.
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June 2023 by Alicia Martinez
Do not recommend bringing your clothes here. they are extremely picky that you will basically come out with everything you brought in, on top of that the employees are not friendly at all!!!!!! it was one big bag that I took, and they only took like five items that was insane so I told them just give them back and told them I would rather give them to someone for free. So people like Kaitlyn said do not waste your time going to this place.!!!
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June 2023 by kit b
The owner, Delaney, is SO nice- seriously, every time I go in to drop off clothes and shop, she is very bubbly. She talks with all the customers at the registers! Definitely the best Plato's I've been to.
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June 2023 by Ava Atkins
Had 3 bags full of really nice clean items-some brand new, they only accepted two items. Wait times very, very long. They told me to come back another day on two seperate occasions when I made the long haul out to this location. Wouldn't waste my time again.