Visionworks is a well-regarded optical retailer with over 770 locations across 41 states and Washington, D.C. The business is recognized for its wide selection of glasses and contact lenses for men, women, and children, offering both designer and exclusive brands like Ray-Ban. Customers appreciate the high-quality products and value provided, as well as the acceptance of numerous vision insurance plans. Many reviews highlight the friendly and professional staff, making the appointment process easy and efficient. Customers have expressed satisfaction with the eye exams, noting that the doctors are friendly and informative. However, some feedback suggests that the service can feel rushed, with a recommendation for staff to take more time with patients to enhance customer loyalty. Several customers have shared positive experiences regarding helpful staff who assist with repairs and inquiries without charging fees. Overall, Visionworks is praised for its commitment to customer care and quality optical services, making it a recommended choice for vision care needs.
Got my new glasses recently! Hope did a great job explaining my options and insurance benefits. She double checked all measurements and fit. As usual, Batavia Visionworks gets an A!
March 2024
Great place- I was told pricing up front and had an excellent experience. I worked with Arturo- the best ever! The eye doctor was very friendly and explained everything to me. Would definitely recommend!
February 2024
I went to Vision Works in Batavia today, the young man at the reception is very friendly and professional. He fixed my frame and didn't charge me for the service. Answered all of my questions regarding the purchase of my next eyeglass frame and treated me with care, respect and skill. I highly recommend this store.Thank... read full comment
