Walgreens receives mixed reviews from customers. One customer appreciated the helpful staff member who resolved a confusing issue with a poster print, recommending the store highly. However, another reviewer expressed dissatisfaction with a young pharmacy worker, who quickly dismisses prescriptions without verifying availability, causing frustration. There have also been repeated issues with overcharging for medications, but the pharmacy staff, especially the lead pharmacist, has shown willingness to investigate and resolve problems, including refunds and credits. Overall, while the store has helpful staff and good intentions, some customers experience inconsistent service and attitude issues in the pharmacy department.
The Walgreens Pharmacy and store in downtown Batavia is excellent! The Pharmacists and staff are very caring, quick, and knowledgeable! Love this Walgreens!
May 2026
Always stocked with my personal needs items that i am in need of .Diana that works there is so nice and always willing to help me find any items.love this location and very close to home too.👌
July 2025
Athena was able to help figure out the confusion why the phone number didn’t match up with the name when we tried to pick up a poster print. Thank you to the staff of Walgreens that helped contribute to solve the problem. Thank you so much. 😊 I highly recommend ⭐️⭐️⭐️⭐️⭐️
