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October 2023 by MO
Excellent prices in a welcoming and clean environment. MARY. M from the front desk was more than helpful and is an exemple of what great customer service should be.
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July 2023 by Dirk Diggler
They will lie and you will wait. Both times I've been there I've been told "short wait" or "one car ahead of you". No, it was over two and a half hours for a tire install. This time it was just a simple tire rotation -- after 90 minutes they told me again, "just a short wait, next car". I left.
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January 2023 by AIZAZ Ahmad
It's really bad service. They got my car in one hour behind schedule and then later made some lame excuse to not get the work done that was requested
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November 2022 by M_1020 V
Called to ask a question and was placed on hold for an HOUR AND HALF before I gave up and hung up. They never talked to me, just answered "please hold" and placed me on hold. I know everyone is short staffed these days but this was just ridiculous.
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October 2022 by Yazminia Pineda
I Went here to get my old tires replaced with purchased new ones at Walmart which included alignment. Drove off car and immediately kept shifting to the left so i called walmart auto to explain so had to inconveniently return to check the alignment . The lady took my keys and has not told me how long it would take on top of the hour and a half I waited in the first place. Now it has been about 15 minutes waiting on what is going on and how much longer this will take . Customer service these days are extreme.
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June 2022 by Ian Popp
I'm really having a hard time finding anything positive to say. Nothing went well, couldn't get through to anyone over the phone in the beginning. Tires I ordered sat in the shop for days before I could even get anyone to find them and confirm they showed up. Just canceled the order and went to Belle.
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March 2022 by joosh
Had a tire taken off a broken rim, put onto a new rim, and balanced. Cost me 28$, quoted 19$ over the phone. Waited at the desk for 40 minutes to pick up my completed tire (I'd already been called and told it was done). Balancing weights fell off when I got home. Looks like they used the worst possible foam tape, and didn't bother to clean the rim where it was being mounted.Zero stars.Even though I have a lifetime balancing warranty that I paid for, I will NOT be coming back here. I'll go to a real tire shop and they can balance it.
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December 2021 by Jay Little
I had a tire fixed and my tires rotated. The same tire they fixed continued to go flat. It was originally the passenger rear rotated to drivers front. Instead of owning the poor original fix argued with me that it wasn’t the same tire. Either the fix was poor the first time or tires were not properly rotated. Will not use again.Service: Tires
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December 2021 by Danny Abalos
Nice and quiet during the day. Everything I need and friendly staff.
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September 2021 by Andrew Ogrin
Installed tires on my truck, went above and beyond (its an older truck). Very satisfied!
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August 2021 by Bradley Probst
They told me on the phone they had the tires I needed then when I got there for my appointment they did not have them. They tried to sell me a set of Douglas tire a off brand of Goodyear for more money and I would have to go to another store and wait 2-3 hrs not happy I took my business else where
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July 2021 by Anthony Cucitro
If I could give zero stars I would!Purchased new tires a year ago. I've been back 7 times for re-balancing. They blamed my vehicle which is BS! I finally called the manufacturer of the tire and they said sometimes our tires are defective. Walmart didn't want to honor that and decided to tell me that if I didn't like it, go somewhere else. I decided to purchase another set of tires and wouldn't you know it, van drives perfect now. Go to a professional place and skip the headache!
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November 2020 by Randy DeRaimo
Kelly and the team in Auto service in Batavia are great. Very easy to work with and I didn't feel like I was getting ripped off like other service centers I've been to.Thank you so much!
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August 2020 by Dennis Sotos
4 new tires installed in under 1 hour!! Great service
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March 2020 by Amanda Kotsy
Second time I've been there and they couldn't do my oil change. Different car each time. I'll pay the extra to not have to deal with this.
