AutoZone in Beardstown, IL, located on Plaza Drive, is a well-regarded auto parts retailer known for its helpful and friendly staff. Customers praise the store for excellent service, with staff members like Joe Hunter and Scott Hammack going above and beyond to assist, such as finding the right battery, changing it, or helping install low beams. The staff are polite, thorough, and eager to help, making customers feel valued and comfortable. Many appreciate the staff’s effort to communicate in customers' native languages, showing respect and kindness to everyone. The store team provides practical advice, like how to unbolt a spare tire, and offers warranty services efficiently. Customers also note the store is clean and organized, though some suggest updates to improve its appearance, such as new shelving and fresh paint. Overall, this AutoZone is praised for its top-notch assistance, good customer care, and a welcoming environment, making it a trusted place for vehicle parts and maintenance needs.
I went to autozone in beardstown and they were very busy. An employee named Joe had just clocked out, but still took time to help me find what I needed. He was very polite.
January 2025
Thank you Beardstown Auto Zone, especially Joe Hunter for going out of his way to find what battery I needed and where it was located, all off the clock. Great service!!
October 2024
Scott was very helpful on finding what we needed. Very nice young man.
