About Extended Stay America Suites- Chicago - Midway
Extended Stay America - Chicago - Midway receives mixed reviews regarding its facilities and services. The location is considered great and convenient to many restaurants and stores, though walkability is noted as very low. The front desk staff, however, is frequently praised as amazing, accommodating, helpful, and attentive, with specific mention of excellent customer service. The rooms provide cookware, though supplies like plates, bowls, and common amenities can be short. Significant cleanliness issues are reported, including dirty surfaces and broken items in rooms. There is no regular room service, requiring guests to handle their own trash, and housekeeping services have a long minimum stay requirement. The supporting staff is very few. Despite the shortcomings, many guests describe a positive or awesome experience due largely to the staff.
