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November 2023 by Mike Scott
I went there to request a replacement debit card. Tina P. handled it with ease. I mentioned that I was having trouble accessing my account online and BAM, Tina figured out the problem, and helped me set up the mobile app. Thank you Tina for the exceptional service.
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November 2022 by Shannon Thomann
VERY GOOD CUSTOMER SERVICE!
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September 2022 by scottstelzer
Tellers are friendly and provide fast excellent service
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August 2022 by Google user
I always have the best service and the friendliest staff working. When I stop in to do my banking, they always put a smile on my face. They have great options for checking and loan offers. It’s very easy steps to take to get step up with them. Thanks for always being great team.
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June 2022 by TDH Reviews
I always have the best service and the friendliest staff working. When I stop in to do my banking, they always put a smile on my face. They have great options for checking and loan offers. It’s very easy steps to take to get step up with them. Thanks for always being great team.
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June 2022 by Peggy Foster
I have banked with Bank of Edwardsville for almost 20 years and never had a problem. I went to Busey Bank today to get a large cashier's check to pay a very important bill off. Mine you I have the type of account where I don't have to pay a fee for a cashier's check ( I thought) have always gotten free cashier's checks but today Busey tellers, customer service, and even the Branch manager didn't honor the fact that I have a large savings and ckg. account in their bank and still wanted to charge me $6.00 for a cashier's check. Well I guess I will be withdrawing my money out of their bank and finding a bank that appreciate me depositing my hard earned funds and give me some accommodations for being a long time customer in good standings. This was just petty on their part charging me for a cashier's check when I have never been charged, n the whole 20 years that I've banked with them. So long greedy Busey Bank.
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June 2022 by Dawnicka Lowry
Best branch around by far! The staff is very professional, personable, kind and helpful. Unfortunately I can't say the same for any of the others. In my opinion the other branches would benefit greatly if training was provided by the staff at this location. Thank you all for everything you do!
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April 2019 by Michael Braun
I have used this bank for over 5 years. Going into the bank and speaking with staff is always a pleasure. I cannot think of a single bad experience with this bank. Online banking is convenient.
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April 2019 by Savannah Downard
Very helpful, caring workers! First bank that I ever banked with and they were very helpful when I went to set up my account for the first time. Also have really good locations
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January 2018 by Troy Theisen
After having many years of terrible, TERRIBLE experiences with banks like U.S. Bank (not good), Wells Fargo (not great), Scott Credit Union (rotten customer service), and Bank Of America (worse than all of them), I had pretty much given up hope of EVER finding a bank who would give me, my business, and my family a consistent positive experience with each visit. I am happy to report that I have found such a place. Right here at The Bank of Edwardsville; the branch located in west Belleville, Illinois on Main St. Excellent customer service! EVERYONE, and I mean everyone, has a smile and a pleasant greeting for me when I walk in. There have been a couple of mistakes that occurred, and they have been rectified satisfactorily and in record time. You cannot go wrong here. They know their business, and they know how to treat customers. Highly recommended!
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January 2016 by Nicholas Thompson
This bank have been keeping my account for well over 4 years with their awesome friendly staff.
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December 2015 by Willie Heard
LOVE to
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April 2014 by Amy Orchard
My favorite bank in town! Friendly, courteous and that hometown feel... they know you when you walk in the door. Also the best online banking I've ever used. I just can't speak highly enough of this branch and its employees.
