October 2015 by Nicole Dutton
HORRIBLE experience. I called and they said they would call me right back, which they didn't. I called again, ordered the truck. When I went to pick it up, they were over an hour late and then didn't have the box truck I had ordered. The man didn't apologize and said I needed to take it up with customer service at Budget Rental headquarters. He even said that the company he works for is just "like this." I would NOT recommend this company.