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February 2024 by Cecil Blackman
I would say this is the most racist location/bank I've ever experienced. You walk in and if you're not a Caucasian man or woman , you won't be spoken to , smiled at, or treated decently , they are rude to you, it seems very much like I was unwelcome and they wanted me to take my money elsewhere. Horrible experience, but close in distance. Even the Caucasian customers coming stop and stare you up and down as if they don't see many others come in.I would not recommend service here , left a horrible experience w me , racism is uncalled for and unnecessary , especially in the business setting.
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February 2024 by Rita Champ
Very satisfied with Commerce Bank! Been a member since 1996. Very friendly and helpful employees!
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December 2023 by Thomas Larkin
Professional!
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October 2023 by Angela Ennis
David Lobertini is 10/10. Always prompt to help me with any and all of my needs. I couldn’t recommend him enough!
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October 2023 by Mary Trobaugh
Used ATM. Great feature they have now is the ability to choose which bill denomination you want to get (instead of getting a wad of 20 dollar bills). You can get 20s/10s or 5s!!
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July 2023 by fmb43
The staff at this branch are friendly, and the bank offers excellent customer service. There's plenty of parking space available, and the facilities are very clean.
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June 2023 by Cathy Brooks
And walked in with the small problem with my account and it was fixed within 15 minutes and everyone was kind considered and willing to help
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December 2022 by Eyad Nsoor
Went up to the bank today to discuss a matter about money being withdrawn out my account, when I talk to them they says it's an error in their system it will be fixed it a matter of days , so I went up there to talk to them in person and vernita Wilson is the one I delt with and she was very unprofessional and doesn't have any customer communication skills, I will be moving my business and personal accounts elsewhere
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September 2022 by Jay S.
Megan was my Teller. She's always the best! Professional and knowledgeable. Always going above and beyond for her loyal regular customers. Thanks, Megan and Commerce BankBy JC Shelton
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June 2022 by Jay Schuessler
5 ⭐️⭐️⭐️⭐️⭐️Experience at Commerce Bank in West Belleville, the service provided by Katria Howard exceeded my expectations. Thanks, Katria.
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October 2020 by Anna Hall-mednik
Always Friendly, willing to go extra step to help solve a issue, effcient, professional
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November 2019 by Keesha Lewis
I was suppose to open a account Friday but the system was down an I stand in line for almost a hour for her to tell me she will open my account once the system come back up I gave her my 25$ to deposit into the acct once open she told me once she got the account open she will give me a call with my acct number an I never heard from her or anyone from the bank an still rite now today I don’t know if I have a open account or not they are very in organized
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June 2019 by Rachel Wunderlich
Bethany was so helpful and patient! Thank you!
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February 2019 by majeda mohamad
Slowest drive up,they were so much better a couple years ago...not worker's in that bank anymore....
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October 2018 by Cynthia Stratmann
Every Commerce Bank I went to in Illinois I had really good customer service. I'm giving them a 5 star
