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January 2024 by Jamie Wille
Do not use this pharmacy. Had a sick dog and the vet called in meds. They made fun of the situation. Then complained about having to stay past their shift to take care of a dog . ( It’s a 24 hour pharmacy someone would have to do it ) Drove the 45 mins home only to find they did not reconstitute the medicine or give a syringe to take it. So our liquid meds were given to us in a powder with no way to measure the water even if we added it. Has to go to Walmart to get what we needed and reconstitute it ourselves .
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January 2024 by Alex Crews
They charged my card twice for a gift card. I'm assuming this was fraud. When I called to report it to a manger, they hung up on me. Wow.
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January 2024 by Kimberly Richey
Don’t ignore all the one-star reviews. This pharmacy is filthy from parking lot to counter. My script was supposed to be ready by 4. I got there at 6, and they said it would be another hour. I came back three hours later, and they still hadn’t started filling the script—told me they’d need an hour to get it ready. I think I heard that story 3 hours before. No other customers at the counter! Calling dr in the morning to transfer my script somewhere else.
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January 2024 by Lisa
Service was fast and friendly
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January 2024 by Denise Sechrest
This pharmacy has yet to get a prescription correct for me. They get the insurance information wrong. Then, they just cancel the order and don't let me know. If I call about it, I am on hold for ever. Then, they start over putting me at the back of the line. They tell me one lie after another. They have hung up on me. They can not be bothered. What idiocracy! It is just a pharmacy after all.
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November 2023 by clyde dye
If I could give this place ZERO stars I would. They called to inform me that my prescription was filled. I go there and they said it's out of stock. They said call back the next day between noon and 4pm to see if its there. So I call and they said it's not yet. At 8:20 pm they call me and said it is there. I told them I would be there the next morning to pick it up. I go there the next morning and again they said it's out of stock. I said how can it be out of stock if I was told my prescription is filled? Mind you I am completely out of medication at this point so now I'm worried. I go home and 4 hours later they call me again and said my prescription is ready and I can pick it up. I made sure to ask my prescription with my name on the bottle is ready? They said yes. I said ok this will make THREE times in a row that you literally said my prescription is filled and I have yet to have it in my hands so I'm not confident about making a drive there. I get there, ask for my prescription, and 3 different workers all start searching everywhere for it. They actually couldn't find my prescription that they promised was there again. Finally after 20 minutes someone finds it. This pharmacy has the poorest customer service I've ever seen. It is grossly mismanaged to say the least. If you get your medicine from here I would advise you to call in your prescription refills two weeks in advance. Your doctor or insurance provider may tell you that's too far in advance for refills but that's the only way you will have a chance of getting your refills completed.
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November 2023 by Zcariah Wilson
The ladies in the pharmacy definitely aren’t the best but I guess they are trying ? They just really weren’t helpful .
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September 2023 by Jerry Smith
This is by far the worst pharmacy in all of Belleville. The rude stuff a pharmacist who can run a customer friendly pharmacy should not have a job . You have been warned stay away.
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September 2023 by Lisa Schwendeman
WORST EXPERIENCE in PHARMACY EVER! Not only will I NEVER shop at the store again, I'll NEVER shop at CVS AGAIN PERIOD! 2.5 HOURS after I ask them to send a prescription to Walgreens they had not even DONE SO YET.Not to mention after filling scripts here for 30 years, all of a sudden they don't accept my insurance. And a week ago INSIDE the pharmacy I was ignored for a least 5 minutes before anyone even acknowledged me standing there. Based on your 2.5 Google rating, I'm not even CLOSE to being the only DISSATISFIED customer.
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September 2023 by Wm Stone
I have been coming here for years and have never had a problem. The pharmacist and the attendance have gone out of their way to be helpful!
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September 2023 by Norel Pride
My second favorite CVS first favorite in Collinsville Ill. Store is greatly improved very clean and organized this is where we get our COVID inoculations.
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July 2023 by Tamiko Hunter
Their very racist some of the pharmacy staff
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June 2023 by Amber Sebold
Never been to a pharmacy that quotes over an hour wait for a prescription to be filled when literally no other customers are there. It's an urgent prescription too. Will never use this location again.
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May 2023 by Linda H.
I had dr. Send two drug prescriptions for me with iodine in them I would lost my life if took them IODINE closes my wind passages. They refused to fill them and told about it the drs office argued with me that should demanded them. I said no I don't want to die. So they saved my life. Thank you
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May 2023 by Jessica Wall
Close by me, great selection & variety, open 24hrs, usually always has what I need, online ordering & delivery plus rewards & savings
