Dollar General is a store with challenges, including frequently running out of common household products and not restocking for weeks. The store can be narrow with floor displays to maneuver around, though it is noted as being a little better when aisles are not blocked. Phones are often not answered. However, significant positive feedback highlights the manager for providing absolutely incredible customer service. This manager has improved the store, resolves issues diligently—including helping with billing errors and providing refunds—and even offers gift cards for trouble, making some customers look forward to their trips.
They run out of common household products and don’t restock for weeks at a time. Then, when you try to call to inquire about product availability so you don’t waste your time driving up there for nothing, they don’t answer the phones.
April 2023
A little better now that they aren't blocking aisles with carts. Still narrow with floor displays to maneuver around.
January 2022
Lot of stuff not on shelves. Had bird cages full of merchandise that you couldn't get down the aisles.
