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January 2024 by Ken Palausky
Barely help.
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January 2024 by 4_Ever _Gr8teful (J. René)
Great store!!!
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January 2024 by Kerrie Capper
Great place to get what you need to get the things done on that honey do list
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January 2024 by Lora Romano
Would not recommend doing countertop orders with them, the entire experience has been nothing but a hassle and I should have known better than to think it would work out. Good luck getting there when someone is actually onsite to do the order, they do not help with verifying measurements at all, and you have to go through two other vendors on top of Home Depot to get it done. Not to mention that I was convinced to open a Home Depot credit card for this for the promo rates and ease of paying for this purchase which was a lie. The invoice states that it can be paid over the phone or in store but that is not true for "consumer" Home Depot credit cards so now I have to make another trip there just to pay the balance for the change order. Absolutely ridiculous and a thorough waste of so much time, should have just gone to an actual countertop vendor and skipped all of this.
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January 2024 by Barb Dawson
Went to the Belleville Home Depot to buy a stand alone bathroom cabinet. When I called to ask where the top was I was told I have to pay an additional $100 for a top. They found it amusing. There are too many home improvement stores to ever go back to home depo again. Very dissatisfied
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January 2024 by S. H.
Helpful staff and clean facility
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January 2024 by Haseebullah Ahmadi
Today I got life saving help from Haron in plumbing department, thank you so much. He helped me fine the correct pipe and L for the new water heater we install. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ?
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January 2024 by Mike Davis
They ALWAYS have what I need for any home project.
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December 2023 by David Jemison
I absolutely love Home Depot that is my store. The O'fallon store especially. I know everyone there, I know where everything is at and I even help people in the store myself
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November 2023 by Jeff Giesegh
I had to match a paint color, and the person who was working there was very helpful and knowledgeable.
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November 2023 by A.C. Smith
BEST SERVICE EVER!!! The ceiling fan I wanted was not on the shelf, but Smiley, John, and Dan looked in extra places then went online to find one at another HD. They were SUPER friendly. My sister and I felt like family!
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November 2023 by Katelynn Schaller
Being a Pro Member seems like a disadvantage versus a benefit, at least at the Belleville location. They pro desk is usually staffed with disgruntled employees who seem to put a LOT of effort into getting out of work. Have had employees refuse to check out at the pro desk, sent us to customer service only to be sent BACK to the pro desk. Other employees around the store are left to pick up for their lack of customer service and it’s evident. Pro members typically spend thousands upon thousands upon thousands of dollars per quarter, and this is a prime example of how to not retain those customers. I’ll pay more elsewhere when the option is available to avoid unnecessary hassles.
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September 2023 by Seth Sherl
Been to this location several times to buy home repair items and couldn’t find them. When trying to find ANYONE in an orange apron to help, either they say they’re too busy and to ask another associate, just point to a general area without helping find the items (which can be in odd areas), or pretend they don’t hear us and walk away. This is why Amazon is doing better business.
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September 2023 by Tony Jenkins
I want to give a special thanks to Nathan and Karen for helping me with trying to locate a dehumidifier. I had to go to another location because of the cost. They helped and assisted me. thanks, Home Depot team. The helped me early in the morning. I disturbed Nathan from his meeting, and he had no problem assisting the customer. Karen gave his personal story of a dehumidifier. She was so helpful. Please give them a raise or a gift card and thank them for me. Please
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September 2023 by Allen Meadors
Everything you need in one place. This is my favorite one to go to because they have a lot of highly knowledgeable employees at this location. I just wish they were a little better on prices.
