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February 2024 by Gordon Jenkins
They did a great job
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January 2024 by Ruby Barnett
I’m not 100% that my tires was rotated. I will call them tomorrow to make sure.
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January 2024 by Cash “Loccoutt” Rule
There has been a lot of times where I couldn't go to Meineke and had to find other options or solutions to get my vehicle fixed and ever since I've been going to them for the last 2 years I haven't had any problems and have passed my emission two years in a row so thank you Meineke for keeping me on the road and y'all get a 10 out of 10 from me ???
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January 2024 by G M.
This will be my last time using Meineke, especially this location. I called them to see if they could fix my mistake on my Subaru CVT. I literally drained the transmission like an idiot, deciding not to make it worse and have what I thought was a professional and reliable shop fix my mistake, all I needed was cvt fluid and a new plug. They said bring it in to evaluate it. After setting up a time to drop it off and arranging a tow truck, something told me to call again and check to make sure they actually could do it. They then told me they could not work on Subaru CVT. Thankfully my tow truck driver had a recommendation. I'm more irritated that they said bring it in rather than no they can't, and glad that I didn't take it there. I won't take any cars to Meineke, especially this location, again.
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December 2023 by Trish Thompson
Absolutely horrific mechanical services repair done to my car. On 12/01/23 had a replacement of the driver side window regulator repaired and when I rolled down my window it was still broken and would not roll back up. Also had the cabin air filter replaced so the heat in my car would cut on and does not work. I took my vehicle back the next day and service advisor Roy Stuart saw that both things were not working at all after paying $584 and refused to let me speak to the area manager so I could get a refund also extremely rude and did not assist me properly with this matter. I’m waiting on a response from corporate because this is not right. To pay and have your vehicle serviced and still get no results this is completely unacceptable and ridiculous. I will not be using this vendor again no time in the near future, I wish I would had went somewhere else. Never again. I also have video footage of the incident when shown to the agent and will follow up with an attorney if this issue is not resolved in a timely manner.
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November 2023 by Chill Will
Run away!!!! Overpriced! Call around for parts yourself. I called Als Automotive supply for a part Meineke said was $400, and at Als it was $180. It also took them less than 30 mins to replace. I think that the $170 diagnostic fee is ridiculous. I definitely felt taken advantage of.
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November 2023 by nick sroka
Diagnosed my vehicle issues quickly and repaired them fast. Had great communication on other concerns with my vehicle and suggested other repairs that I didn't know were a potential issue. Only marked 4 stars because wheel cap was broken during repair and wasn't i notified about it. I understand it's a older vehicle so things are going to break due to age but i still would like to told.Services: Exhaust
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November 2023 by QueenLadee ICE
My car clunked out on me while I was driving on the highway so I had it towed to Meineke Car Care Center on the East end of Belleville and they diagnosed it for me told me I needed a new Motor and got me back up and running in to me what was a very reasonable time. I give all my Thanks to Roy and the Meineke Car Care Center Team that took their time to get me back out on the road. Much Love to all of ya’ll
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November 2023 by Bryson Harris
Aligns employees pay with bigger jobs. Aka pays them 13 or 14 am hour and pays them a percentage of the job. Don't be surprised if your car suddenly needs a lot more expensive long repairs whether it does or not.
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October 2023 by Holly Zipfel
The service I received on my first visit to Meineke was fast and efficient. I delt with Roy who was pleasant and curtious. He listened to me and the concerns for my van. Waiting room was clean and comfortable. I would not hesitate to go back if the need arrived.Service: Exhaust
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September 2023 by BryAnne Williams
Highly recommend! The guys were able to pin point why my vehicle was running hot and they replaced my back brakes and rotors. Best of all they were able to locate all the parts I needed for a reasonable price. Thanks again!!!Services: Auto brake repair
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September 2023 by Pat White
I was so impressed with my service. My front brakes needed to be repaired a few months after I had the rear brakes done. I got an appointment right away.Roy remembered me from my previous visit (great hospitality!), and once again the service was done quickly and efficiently. They also did a general inspection of the car and gave me a report on that.I'll be back!Service: Auto brake replacement
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September 2023 by tami tague
I highly recommend this business! I had to take in my car and my son's as they both were having issues. They were able to diagnose what was wrong and made suggestions. They did not pressure me to get them fixed and even suggested other options. Great customer service!!
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September 2023 by Larissa Randall
They completed an inspection for a vehicle I was thinking about purchasing. They gave me a very descriptive report with photos included. The staff was friendly and helpful.
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September 2023 by Christie G
Roy was very nice and welcoming. He took the time to explain what was wrong with my vehicle. I will be returning. #aforevercustomer??Service: Wheel alignment
