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May 2023 by Teanna Latitia
I love getting my goddess braids done ..She does a awesome job.And the place is nice and nest..Service: Braids
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April 2023 by Alexis Tillman
THIS WAS THE WORSE EXPERIENCE OF MY LIFE!!!!! I HAD 4 BRAIDS TO FALL OUT IN JUST 3 DAYS SO I WENT BACK TO GET THEM REPLACED THEN IN ANOTHER 2 OR 3 DAYS I HAD MORE BRAIDS SLIDING OUT AND HAIR THAT WASN'T IN A BRAID AT ALL.... WENT BACK AGAIN AND I NOTICED SHE DIDN'T PUT THE HAIR IN A KNOT THAT'S WHY THEY WERE FALLING OUT AND SHE PUT JAM ON MY HAIR WHICH MADE MY HAIR SLIPPERY... I WENT BACK A TOTAL OF 4 TIMES.... I PAID $250 I EXPECT MY HAIR TO BE CLOSE TO PERFECT AS POSSIBLE!!!!!!! I DON'T RECOMMEND THIS PLACE FOR ANY TYPE OF SERVICE AT ALL!!!!!Service: Braids
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October 2022 by Raquel Adams
She was super patient with my two little girls!!! Very cute braids ?
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September 2022 by Vonni V
She’s Rude and unprofessional. braided my hair in a way that it’s tugging by the scalp even 2 weeks later and it’s painful
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June 2021 by Tyra Vaughn
I love my twist or braids. I love going there
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April 2021 by Latyra Morgan
Unprofessional and waste of my time. Don’t call me to reschedule and then we do and when I get there it’s someone already in the chair AND you take your sweet time opening the door if you see I’m standing outside for FOREVER
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January 2021 by Uniece Akins
It was an experience I loved my hair
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January 2021 by J T
May 2019.....My sister drove up from Arkansas to visit family and so we could get our hair braided together. This would be only my SECOND time getting my hair professionally braided in 52 years. I was excited. We had a relative who went to the shop and had a good experience so we decided to try Mimi. My sister called earlier in the week to make our appointment and asked if there would be 2 persons each braiding our hair. She was told yes but that was NOT true. We arrived at the shop at 6:50 for a 7a.m. appointment. A lady started doing my shoulder length hair at 7:15. Mimi was late and started on my sister's hair about 7:40. Both ladies seemed to be nice. Mimi suggested that since I had natural hair, I should get my SHOULDER LENGTH NATURAL hair done with the smaller braids for $20 more that would be braided half way. Since she was the expert, I trusted in her suggestion. But the next day I noticed that some of my hair was sticking out on some braids in the section of the unbraided hair. This was because none of the braiding was done at least halfway down!!!! While there, we witnessed that there was a lot of over booking clients. One young lady sat an hour before getting into my chair. Another lady waited 4 hours before getting into my sisters chair. Both had 2:30 appointments.The next day I called Mimi and calmly attempted to explain to her my concern that wasn't noticeable yesterday because of all the spray and mousse used. She immediately got defensive and put the blame on my hair being natural. I told her that I was not going to argue with her, I was not happy, she was being very rude so there was no reason to continue the conversation. I hung up. She called back 5 minutes later with a calmer attitude. At the least I was expecting an apology but she continued with the same narrative and not LISTENING to what I was saying. In total, my sister and I spent $440 and 11 1/2 hours that wasn't planned in Mimi's shop because we expected 2 people to be braiding each of our heads. She wasn't truthful and seems to care more about over booking customers to put money in her pocket and NOT customer service!!!THIS WAS MY FIRST AND LAST TIME PATRONIZING MIMI'S on W. Main in Belleville, Illinois!!!!!
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December 2020 by Kimberly Phillip
I ended up walking out. I was not greeted when I came in. She was in the phone and said a word to me for almost 30 minutes. Just disrespectful.
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June 2020 by k. kitc
Clean shop, good service
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April 2020 by Casandra Gines
She cannot braid I lost 30 braids within 1 week of her doing my hair
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February 2020 by erica willis
This place is horrid!!! I wish I could give her no stars!!! I got crochets from here and she used like 15 packs of hair!!! All on the sides and top nothing in the middle... I told her I had a flight to catch and she insisted that she would be done in 2 hours which she was not... she makes u pay up front therefore can pull these types of shenanigans!she then tells me well next time come earlier.... I’m like do I think there’ll be a next time. I posted a pic on another review of this place and it disappeared... please don’t waste your money or time with this place
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February 2020 by Breanna Smith
I got my braids done here twice. Never again! The braiding was good but the service was horrible. Children running around, constant stopping to eat and talk. And the last time, she told me she was "out of hair to give me," when hair came with the service! I was about to leave to go buy some because I only had a small section left when she she says, "Oh I have hair to sell you!" She charged me an extra $20! There are too many other talented and PROFESSIONAL braiders in St Clair County to deal with such foolishness!
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February 2020 by Derrica Parker
I wish I could rate this place a 0 honestly. My hair looks horrible. Halfway through, she lets me look at it in the mirror & I asked her why does it look so frizzy & old? She goes to say your natural so it is going to look like that until i apply the mousse, she applied the mousse, dipped my ends & put me under the dryer & boom! My hair still looks old. Everyone knows most naturalists wear braids or some type of natural protective style so therefore, you should be able to tuck that to the point it won’t look old nor frizzy at the top, so me being natural shouldn’t have anything to do with that. Once someone show you a picture of how they want their hair, don’t just get in a person head & play in it! IF YOU DON’T KNOW HOW TO DO THE STYLE, SIMPLY SAY THAT & I COULD HAVE WENT SOMEWHERE ELSE!!! NEVER AGAIN WILL I GO TO THIS PLACE AGAIN & I DO NOT RECOMMEND THIS PLACE!!
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February 2020 by Jermina Williams
She didn't do the hair style I showed her.... It was a mess I hate they make u pay first never again?