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April 2024 by Brenda Rodriguez
Customer service was on point props to girl at the register she handled a angry phone call with grace and still gave us the best service
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April 2024 by Robert H
2 large subs, 2 med fries and 2 med drinks. $45.00 if I knew that I would have went to a real restaurant and saved $10.
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April 2024 by brandon schuldt
Amazing staff, great food. Fast, hot and good vibes. Come check out this penn station for some goos food and people!
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March 2024 by Rachel Stegman
I wanted to share an unpleasant experience I had at this location on 03/09/24.My husband and I had just got done at a charity event, and I wanted Penn Station. So we arrived and saw the sign said "Open". We walked in and the woman working told us that "I am not accepting any more orders.". I then mentioned that the sign said "Open" and asked why she wasn't to then being told that she was asked to do some extra cleaning. We both walked out upset (more so me since I was craving one of your sandwiches, being 33 weeks pregnant, and obviously wanting something else besides a burger). But instead, we went to A&W for a late dinner.I called yesterday afternoon and spoke with a shift manager and the woman dismissed the situation and said that she was correct with having extra cleaning to do. No apology or anything. I hung up feeling like I wasn’t valued.Please use this as a teaching moment that when the sign says "Open", that it means you are open for business and that unless a customer is being rude, that’s the only reason to deny service! Not if the employee has extra duties to do 30 minutes before closing. Usually major cleaning which results in not serving customers, should be done when the store closes, not when it’s business hours (unless the “Open” sign is off). I do like this location and the store manager is always so pleasant. Hopefully this can be taken care of so you won’t lose anymore business and make the customer feel like they are priority. Not the employee trying to clean so they can leave at 10.
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March 2024 by Dave C.
Fast and friendly service with delicious subs and fries.
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March 2024 by Kris Evans
Food and staff were good. It seemed several young men in there bugging the young ladies workering and creating an annoyance for them and the entire restaurant smelled like Marijuana.
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March 2024 by Sandy M
My favorite is the artichoke sandwich, extra cheese. Don’t knock it til you try it ?Vegetarian options: Artichoke sub. You can add mushrooms - I cannot ?
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February 2024 by Kansas Allen
Best cheesesteak around!
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January 2024 by Samara Sanders
The 3 guys were great cashier cook server...great
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December 2023 by David Jemison
Love this place.... although it looks like they got a new crew over there. The sandwich was just not as good this time. Hopefully it'll be better next time not going to kick them down because of one of bad experience.
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December 2023 by Matthew Fiedler
The manager Eric Edwards hurled profanities at me when I asked about a delay in online order pickup. Refused to refund the order, refused to cook the order. Would not recommend unless you like being treated horribly while paying for food you have to wait an extremely long time for.--Update: Spoke with Paul the franchise manager, super nice guy. Was very open and receptive to the feedback. Assured me the situation/issue with that specific employee is being dealt with. Because of how Paul handled the situation I'm going to go back and try again. That location has been in Belleville for quite some time, used to be awesome. Look forward to giving them another shot.
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December 2023 by Heather K
Fast and delicious! Very clean!
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November 2023 by Karin McLaughlin
They had gloves on but he was looking on his phone scratching his head. I asked him after he did all of that to please change his gloves. Then and employee I guess not on the clock until 1 all over where our food was being fixed. Trying so hard to be cool cussing about a young lady the night before...this place is not worth my time! Food was okay!
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November 2023 by Marlene Smith
I used to eat there. Stopped in for sandwiches fries. No more chicken salad or tuna salad. Got turkey avocado sandwich fries. Bread taste doughy fried cold dried up. Last time there guess they lost good manager.Dietary restrictions: Ni chicken salad or tuna
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October 2023 by Doug Knapp
If you don't have to interact with their staff, I'm sure it'll be fine.
