PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. PetSmart offers convenient online ordering with two-hour in-store pickup, as well as services like dog training, pet grooming, pet boarding, and pet adoption. Customers consistently praise the friendly and helpful staff at PetSmart locations. The employees are willing to take the time to assist customers, whether it's answering questions or locating specific items. While some customers have noted that prices have increased, they appreciate the local convenience and ongoing sales that help offset the higher costs. Overall, PetSmart is a reliable destination for pet owners to find a wide range of products and services to care for their furry, feathered, or scaly companions.
The people are usually super friendly. Last 2 times I went in they were low stocked and I had to go somewhere else for my stuff. And the last time they were all on their phones barely looked up at us. Besides the girl that was leaving. She asked if I was finding everything ok. The most helpful one there.
May 2026
The girl that checked me out today helped me sign up for the rewards and added the reward discounts to my order. Amazing customer service.
March 2026
99% of the time I can find what I need there very well pie
