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September 2023 by Gloria Henderson
My experience with this Doctor and office has always been a great experience. Thank you for being my Doctor!Keep up the great work team ?
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September 2023 by Monkieboi
I do not recommend this Dr. at all. While Dr. Hilaly herself is a decent doctor the hospital and location she has is absolutely horrible. There are 3 different doctors attempting to share 2 patient rooms. I had an appointment schedule and still wasn't seen after 30 minutes of waiting in the lobby (passed appointment time) as well as an additional 30 minutes waiting in the patient room. I ended up walking out. This is absolutely unacceptable for this hospital to be this mismanaged. I'm unsure why this Dr. would stay practicing in such a location either. Additionally, good luck getting any replies while using their mychart website. I have sent in several messages and have not received any replies regarding the questions for the doctor. 0/5 stars do not waste your time here.
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October 2022 by daphneecollier22
Had her as a doctor since childhood. I love her, I think she’s amazing and genuinely caring for her patients, new and old.
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August 2021 by Rebecca Jobst
Dr hilaly is a terrific doctor. She takes time to listen and hear your problems. He nurse practitioner Christina is also amazing if you need a doctor I definitely would suggest this doctor and her np. They are amazing I cannot stress that enough they go way above to keep us healthy. Hope they continue to accept meridian. Because I will stay with them as long as I can.
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July 2021 by Kyle Franke
Dr. Hilaly is great but I can’t ever get ahold of anybody in the office. Anytime I need my prescription filled it takes a week at least. I’m only writing this review because I can’t find any other way to contact the office.
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June 2021 by Alisa Sims
Dr Hilaly has been my doctor for over 10 years and she has taken great care of my illnesses. She's genuinely caring of your health and feelings.
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May 2021 by Ian Admire
I moved to a new area and scheduled my first visit to this office. I arrived to check in and was told that my appointment had been cancelled. However they had not informed me of this. I took time off of work and showed up to an appointment that they had cancelled. The front desk person didn't apologize for my inconvenience and just asked me if I would like to reschedule. I would steer clear.
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April 2021 by Ross
It takes 20 minutes to get on the phone with someone... My wife has had an issue with her prescription and it has been 2 weeks and counting of them not even looking into the issue...Getting an appointment took one month and that was for a video call, an in person visit was two months...Save yourself the trouble and find a different doctor in a different office.
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September 2020 by Rachel Greenley
Dr. Mannan-Hilaly is a wonderful doctor. However I’ve never experienced a more poorly run office in my life. Getting someone on the phone in that office is next to impossible. With so many doctors in that office I find it hard to believe you don’t bring in enough revenue to staff properly. Hire more people!
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August 2020 by Rafael Cruz Oyola
Dr. Hilaly’s has been an exceptional doctor for me. She listens and is a true professional. Thank you for being our family’s doctor.
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May 2020 by Ray Remster
Very professional with a wonderful bedside manner. I'm so happy that she deals in geriatrics. I would recommend her to anyone!
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May 2020 by Thomas Emmerich
Needed help, called the exchange, was told that for THIS DOCTOR SPECIFICALLY, I had to call back Monday morning because she was only handling medical emergencies.I'm sorry, that's what the ER is for.Will be finding a new doctor immediately. Never saw or met her, always saw the NP. This smacks of supremely unprofessional. Do not recommend.
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May 2020 by jenna fuenfhausen
I love Dr. Hilaly, and the front desk ladies are awesome, but they are full! They might be taking new patients, but they don't need more. They have almost a dozen ladies running phones, fax, etc and they're constantly swamped. You will be on hold for at least 20 minutes, if not maybe 45 that's the longest I waited, and never got an answer. By that time, they closed and basically just hung up. For the past month and a half I have been trying to get my daughter switched to a pediatrician because of how bad it is. Can't schedule an appointment for my daughter or myself. I'm going in in person to hopefully get it taken care of, and canceling my appointment. Obviously someone isn't doing their job. Done with them!
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May 2020 by Jason Wallace
The doctor is awesome. I loved seeing her. I first went to her a year ago and when I called it was answered in about 5 minutes and I had an appointment set up that day! Now the last 3 business days my wife and I both have sat on hold for literally 30+ minutes on about 6 different calls and not one answer. This is ridiculous so I guess its time to find a new doctor. Dont waste your time calling seriously.
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May 2020 by Donato Saint Louis
She is very good, excellent as a Family doctor. She uses great skill, insight, chemistry to assign Prescriptions. She is customer focused, serves others well.
