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March 2023 by Jermaine M.
Shawn was pretty thorough at handling things... follows up well too! So far we've been pretty good in the home we picked out. Good things.
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February 2023 by Betty T.
Superior home mortgage is the worst mortgage company to deal with especially if you're dealing with Jason Hundelt that doesn't have a lot of experience in my opinion, there was no consistent their at all It was always back and forth instead of compliant everything at once Jason was very unprofessional I would not recommend anyone to deal with Superior home mortgage It was a living nightmare for me I went with another mortgage company and they we're very professional and got the job done and I closed in 30 days There was no hassles they had a to do list for me and they explained everything to me thoroughly as with Jason Hundelt he did not explain everything thoroughly It was a ongoing battle every day I would never recommend anyone to deal with superior Home Mortgage in Belleville Illinois especially with Jason Hundelt
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December 2022 by John R Green
Josh and Superior Mortgage did a phenomenal job walking me through the home buying process. Very precise and professional. Highly recommended
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December 2022 by Mercedes O'Dell
Really helped me with everything and very responsive. I sent my friend to him also.
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October 2022 by Ashlyn S.
I've never met more disrespectful and condescending people. Actually yells at clients on the phone when inquiring about how the process is going. Lied and said they had everything they needed and then continued to need more. Couldn't even give us an amount to bring to closing because every hour, the number changed. All the way up until we sat at closing. The title company actually had to argue with them as well. Completely unprofessional and a total nightmare to deal with.
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December 2021 by Sara Eyster
Josh Phelps makes the experience flawless. He answered every single question that I had for him at anytime of day. Very much a pleasure to work with and I would refer anyone to him. Not only does he have great communication throughout the process but also genuinely cares about what and how you are feeling about the whole picture.
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December 2021 by Stephanie B
If I could give zero stars, I would. Our process was a nightmare, and Josh was extremely unprofessional and rude on more than one occasion - not just to us, but our realtor, as well. Definitely NOT the way you engage with customers and colleagues. There were countless mistakes made on his part and we were misled throughout the process. We asked for transparency and did not receive it.
