The UPS Store
Shipping Centers,
Printing Services,
Mailbox CentersHours:
5720 N Belt W #20, Belleville IL 62226 Hours
About The UPS Store
The UPS Store #1727 in Belleville is a locally owned and operated business that provides a variety of services, including expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Customers appreciate the friendly and helpful staff, noting that both the previous and current owners are great. The store offers quick and easy assistance, such as helping customers scan codes with phones, making transactions smooth and efficient. Many reviewers highlight the positive experiences with staff, especially praising the level of customer service, with one mentioning exceptional help in resolving a missing package and receiving continuous updates. However, some concerns have been raised, including issues with parking and communication about mailbox re-keying and renewal notices. There have been instances of rude behavior from staff in the past, but recent visits show improvements, with staff being more friendly and the environment more pleasant. The store also features a simple self-serve option for package returns, which customers find easy to use, although technical glitches occasionally occur. Overall, the store is viewed as a helpful, reliable, and friendly location that strives to improve customer experience, with many customers planning to continue using its services.
Most Recent Reviews
August 2025
Preston was really sweet & helped when I didn’t know what to do! And was so patient & taught me something I didn’t know
July 2025
never have an issue. I return my Amazon packages there and they are always helpful and thankful.
July 2025
Didn’t get his name but the guy that helped me return my jeans was super nice and patient
More Comments(116)
Other Information
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- Belleville, Illinois