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April 2023 by James son of Zebedee
Attitude. Prescription not ready after a day (24hrs) after being told it would be. Now have to wait until 1030 pm the following day to call again to see if it will be started? I have never had an experience like this from a pharmacy.
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April 2023 by Google user
Attitude. Prescription not ready after a day (24hrs) after being told it would be. Now have to wait until 1030 pm the following day to call again to see if it will be started? I have never had an experience like this from a pharmacy.
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May 2022 by Becca C.
This Walgreens is awful. I'd give 0 stars if I could. I had 2 prescriptions called in at 2:30 here, went to the doctor and got a third prescription called in at 3:30. Got there around 3:50- they said nothing on file, I showed them receipt from doc showing their address, they made me an account and wow suddenly they see the 3 prescriptions. They say about 20 min. and I'll get a text. Ok I'll shop no problem - wait 40 min, no text, get back in line to check and they have it just about processed, needs approval from Pharmacist. Go ahead and have a seat he'll be right with you. 10 min later I get my meds and walk away realizing I only have 1 of my 3 meds. I walk back and tell them I'm missing 2 other meds. They said "we don't see anything" I tell them I know it's on there - y'all verified the 3 I was supposed to get 50 min ago when I first got here. Then they find them somehow again. Says it needs to be written in. They said we'll get those right out to you- I ask ok so I should just hang out? (Thinking 10-20 min again) nope she said we're looking at a 45 min wait time. I said ok I'm going home. It's 4:45pm when I left, got a text saying 1 of 2 of my prescriptions are filled at 5:35pm. Called the pharmacy at 6 to check the status of the second one. Still pending/ being filled. Called at 6:40 to talk to a human and she tells me "yes the first one is filled, the second one is scheduled to be done at 5:50" I told her it's 6:40 now... she said yes we should have it done here soon, you will get a text and call when it's ready. If I ever get my third prescription I'll be finding a different pharmacy.Update: just called them again at 7:30 for them to tell me it's over the counter (obviously) so it would be cheaper to just buy it over the counter than to have it filled. I asked why they didn't mention this earlier or call me to tell me they said they didn't know. So I've waited 3+ hours for them to tell me I could have come and gotten it.
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January 2022 by Jackie Coon
Very friendly people there. My youngest got his covid vacation here and they were awesome with him. Thank you
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June 2021 by Corey B.
Incredibly slow and terrible customer service. It's also nearly impossible to get ahold of anyone in the phone so you're pretty much stuck going to the store and then waiting in line until someone can get to you. I really hope the corporate headquarters can provide this store with better staffing and resources sometime soon.
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May 2021 by Aaron W.
Where to begin. If I could give this place negative stars I would. And it all is the results from one single pharmacist. John W. as a terminal cancer patient I went in to fill my pain meds and the date of the prescription. Which happened to be a day later than normal so there wouldn't be any conflicts with any pharmacy. Mr. super pharmacist John W took one look at the prescription and threw it back at me and became loud, rude and Blatantly disrespectful. Saying he would not fill the prescription at 4:30 in the morning when I had to be at work at five rather I had to wait three hours until 8 AM. I'm glad the pharmacists no better than the hematologist but this is John inflicting his beliefs and our little town. So not only well I spend a few more hours in agony But I will be late for work to provide for my family and pay my medical bills. These pharmacists get high and mighty it seems at times, they should be doctors if they are so wise. My next call will be to Walgreens corporate in Deerfield Illinois So save yourself some trouble, if John W is there just wait until he's not because he's obviously not capable of doing his job and would rather read his magazine during his work hours. I couldn't be more insulted and disappointed, John W at Walgreens and belt should not have his job. He couldn't even read The entire prescription or take one second out of his precious magazine time to look me up in the system. The worst part about it is Walgreens seems to condone this behavior. They all deserve to be jobless
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May 2021 by Kay K
They told me my prescription would be ready in 15 minutes and to just wait for them to call my name. It took one hour and it wasn’t even busy. There was no line or anyone else waiting for a prescription.
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March 2021 by Marie Sanders
Just great
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August 2020 by Felita M.
This is one of the rare stores still offering 24 hour service. We recently moved to Belleville so we transferred our prescriptions to this Walgreens store. I've gone inside to make a purchase, as well as used the drive through for script pickup. For the inside purchase, one of my items had been misplaced on the shelf causing me to think it was a clearance/last chance marked down item. When I questioned the higher price, the cashier was kind enough to check the stocked item and saw the misleading price. She adjusted the price to the "sales" price. The drive through is extremely busy. I mistakenly went at rush hour and waited so long that I drove off and came back at less busy time. Petra at the drive through was the nicest cashier I've encountered at ANY retail store in a verrry long time. She was working both drive thru lines solo and she still managed to be pleasant, patient and helpful. Customer service here has been top notch. This location would have received five stars but the parking lot desperately needs sweeping and a good power wash. The outside of the store isn't as clean and tidy as other locations.
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August 2019 by Vicki Goscinski
A pharmacy technician named Tracy was very helpful to me and reviewing my medication list for my doctor's appointment. Tracy was very courteous and respectful of my time and especially helpful and patient and helping me obtain the information I needed for my doctor!
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March 2019 by Bill Sander
Always there when we need medicine and incidentals, to include FedEx!
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March 2019 by Soul Keeper
Great place to shop
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March 2018 by Gracie Adams
To get meds
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January 2018 by Valerie VonHellion
Very nice,and genuinely friendly staff.
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December 2017 by kirk Olsen
Friendly , courtious. I gave 5 stars!!!!
