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January 2024 by Cherrie Jolliff
Been a member since the 80s. Great bank!
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December 2023 by Oscar Gonzales
Great people and very helpful and full of banking knowledge. Happy to join the family..been looking for you ever since I moved back home from Pennsylvania. Belonged to Lebanon Federal Credit Union??
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October 2023 by Jaron Green
Yolanda is the worst!!! Very unprofessional! Will not return any calls and is always unavailable when you call! If she’s assigned to you regarding a loan I’d highly advise you to ask for a different representative!
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July 2023 by Amanda Suggs
These are some of the rudest and unprofessional people I have ever had the displeasure of dealing with. I have been a customer at this bank for a few years and have literally NEVER had a positive experience. I only used this account as a savings that I never tough as it’s far from my home and inconvenient to get to unless I’m visiting my family that lives in the area. The straw however just broke the camels back when I called for help to access my online account and I spoke to the rudest and most unprofessional woman that didn’t help me at all. I’m done and will be closing my account this week. I’d highly recommend to stay away and take your money elsewhere because this place is terrible!
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July 2023 by Manda Panda
These are some of the rudest and unprofessional people I have ever had the displeasure of dealing with. I have been a customer at this bank for a few years and have literally NEVER had a positive experience. I only used this account as a savings that I never tough as it’s far from my home and inconvenient to get to unless I’m visiting my family that lives in the area. The straw however just broke the camels back when I called for help to access my online account and I spoke to the rudest and most unprofessional woman that didn’t help me at all. I’m done and will be closing my account this week. I’d highly recommend to stay away and take your money elsewhere because this place is terrible!
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March 2023 by Clara Candanedo
Good bank
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January 2023 by Brian Bultman
Friendly staff and great auto loan rates
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September 2022 by Jim
Best, most helpful Credit Union in Illinois.
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April 2022 by Teddi Edwards
If you a member it can can be very beneficial for. U I do know that much my interest is very low
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February 2022 by Linda Phillips
I have been a proud member for the last 45 years. I would not dream of going anywhere else. This credit Union helped me buy my first car and later in years, my forever home. Always friendly and helpful. I highly recommend!
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February 2022 by Kitty C.
I have been a member for over 30 years. I opened when they came to my work and stated with a small savings account. I have had accounts at other banks and still do. Central credit union is my favorite. They are forgiving, I have had an oop's a couple of times, and they always forgave. I have used several services and never had any issue with loans.. Thankfully you don't need to be local to bank anymore. Thank you Credit Union for the wonderful service. Maybe we can share a slice of pie on our golden anniversary. Lol
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July 2021 by Sandra H.
I have been a member of the credit union for over 15 years with ABSOLUTELY NO COMMUNITY. The lack of honest communication with customers is what hurts families in black and brown communities. The practices of this institution DOES NOT SUPPORT positive community outcomes. This institution is ran off the backs of hardworking residents who believe their money is safe with you. INSTEAD, customers are nickel and dimmed to death in late charge fees, account fees and mandatory (UNREALISTIC) fees. Who, during this tumultuous time can afford to keep $200 in thier savings account? Many community residents have no money during this pandemic. Many residents don't even have food to eat and you have the audacity to DEMAND the hold in savings of $200 or more. In Proviso! Technology: No weekend access. Limited online access to support services Few locations to support community and member need. Availability and Access: The credit union has meager access to new and improved technologies that allow you to monitor and/or manage your money. Business Leadership- Several black and brown community leaders are struggling to start their own business. The credit union isn't tapped in to that fact because its only concern is to grow membership NOT support members! I have witnessed my money sit in your institution long enough to work for you but hurt me! I have paid overdraft fees that cost me in times of dire straights with NO support from the credit union. To further insult our community, we hear messages from people who don't represent us or our community blatently lie about instructional practices. Big banks are horrible and this supposedly community-focused credit union, is worse! Avoid.
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April 2021 by Joey
Been a member since 1996 awsome place professionals employees.
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February 2021 by Marino
Customer Service is good but this place is super outdated, no drive thru, no atm, seems like this place has been the same since it was built
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July 2020 by Patricia P
I can recommend this credit union without hesitation. I started with this credit union when I first started working as an educator in Illinois almost 40 years ago; and remain a faithful member through the years. I am now retired and successfully raised five wonderful children. This credit union has always been fair. They provided me credit cards and loans when needed; building my credit each step of the way. The staff and systems they have in place are highly professional, reliable, very competent, and friendly. Recommend if you're considering joining them - that you do. You will be in great hands!... Read More
