-
December 2023 by Stephanie Cordray
Thanks to Cruz for helping us today at the store. We came in for one maybe 2 phones and left with 4 because of the great deal he was able to set us up with.
-
December 2023 by Shannon Crawford
My favorite store!! I drive 35 minutes just to do all of my phone and tablet business with this store. In particular I only work with Alfonzo Veneziano. Hands down the easiest, friendliest, knowledgeable and most easy going guy! He takes the time to review the best options for me and my family! Makes this daunting task quick and super easy!
-
October 2023 by Angel Gonzalez
I decided to switch cell phone service over to Verizon and what a great experience thanks to the representative. I had a pleasure doing business with Josh. He was so patient with me throughout the process. I could tell instantly that he loves his job. He took the time to go over all my questions and had the patience to answer each one of them in detail. He was successful at setting up my service and phones. Great job Josh. What an asset you are to this company!
-
July 2023 by Donna Lepkowski
Great learning experience. Jeff was excellent in explaining everything & reminding us of extra benefits and we can come back or call/text any questions.
-
June 2023 by Daniel D. Parsons
Shane, who was running the store when my partner and I went in recently to upgrade our lines, is the consummate professional. I am a teacher who works retail on the weekends and I was very impressed by his ability to make all customers feel welcome despite the fact that he was holding down the whole store on his own. He could multitask without making anyone feel neglected. He provided excellent customer service while demonstrating exhaustive product knowledge. And perhaps most important, it was clear that he cared about the customer experience.
-
May 2023 by Buckmaster
Kenan help me with everything I definitely recommend him and his team is very nice and helpful!!
-
May 2023 by Andrea Olson
Patrick and Eddie were extremely helpful and were very patient with me when I needed to get a new phone, because I not very tech savvy and had a lot of questions!
-
April 2023 by Scott Malone
Be aware that this is not a Verizon corporate store. Theses guys charge an additional $35 activation fee on top of Verizon charging a $35 activation fee. I upgraded my phones and was charged $70 per phone for me to swap Sim cards. There was no misunderstanding, Tanner lied about this and it cost me. Do NOT buy from dishonest people. Save your money and buy direct.
-
February 2023 by DeAnna Hawkins
The Verizon location in Belvidere by Walmart is very helpful. Their customer service is out of this is world. Would recommend them to everyone.
-
February 2023 by Corinne Myszka
Tanner was our salesman and he was amazing. My sons phone wouldn't charge any longer and I was on a very tight budget. He was able to get him a new worming phone and out the door quickly. Plus was within my budget. We will definitely visit him again.
-
February 2023 by Loi Kim
I was looking to switch over from a different carrier and upgrade my phone and my fiance was just upgrading hers and Daniel Stowe helped us out!! Extremely professional and helpful in everything we needed, fellow employees were also helpful and just courteous to us can tell there's a good work culture here and genuinely nice people that care about helping out a customer in need! 10/10 would recommend to everyone.
-
February 2023 by Denis Basic
I recently bought new phones for my family from here and I was very pleased of the service that Kenan Kasapovic gave. He went above and beyond to help us choose the best possible plan and option. He gave us a great deal on our new phones. Kenan is the guy to go to for all your phone related needs. I certainly will work with him again when I decide to upgrade my phone.
-
January 2023 by Brandie Bray
We don't often have to go to the "phone store" but when we do everyone here is really awesome. Never trying to push products we don't need, just genuinely helpful and friendly.
-
November 2022 by maddie revera
Daniel was absolutely the most helpful person I’ve ever had in any sort of business! He started from scratch with my old and new phone and completely activated it after the Rockford location messed it all up in the first place. He sat on phone with people that could help (even though they weren’t very helpful to him) and he still managed to pull through and get me the new phone I’ve been waiting for!! He also put on my screen protector that I didn’t even buy from them! Absolutely the best help I could ask for! Someone give this man a RAISE OR SOMETHING!!!
-
November 2022 by Alicja Struzik
Went in couple of days ago and had a pleasure of meeting Josh. He really took his time to listen to our phone needs and definitely delivered, went above and beyond to even let us know about a promotion that we did use. Great experience!! Thank you!
