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February 2024 by Luis Jimenez
I’ve been to this Bensenville location severalTimes since it open. First time I have been helped in a great and efficient way. Ari was super helpful on Saturday 02/03/24 and today as well 02/04/24. She was very attentive in filling my online order when I arrived at store and order was not picked yet because I was there before email told me it was ready. The store was busy but she was patient and quick serving me as a customer. Thank you Ari!
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February 2024 by AsiaJ G.
I came to get a new battery and Ari was able to help me with everything I need and installed it. Thanks so much Ari! You're a wonderful person!! Keep going!
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January 2024 by George Montgomery
Wonderful customer servicesExtremely helpfu! Eddie Zenaida were phenomenal
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January 2024 by Caitlin Zech
Julian went above and beyond with helping me out. I was in an area I’m not familiar with and my car began to stall with an oil light, so I pulled into the nearest auto parts store. He came out and checked my oil, and saw it was low. I purchased some oil and he put it in for me so I could make it home and to a mechanic. He gave me great advice on what to do and I truly appreciate it. He was genuinely so kind and helpful. I walked in wanting to cry, and he really made a bad situation better and I was able to make it to the mechanic! Thank you Julian for all of your help!
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January 2024 by kejwanna kilcrease
Julian & Eddie were very helpful and got me everything I needed for my car maintenance thanks for the great service guys !
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January 2024 by Andy Barrera
Great service, friendly, knowledgeable, qualify product. Thank you Bensenville location.
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January 2024 by Romelia Landa
Service was great!!. They had the parts I needed in stock and even helped with free installation. Courtiues staff.
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January 2024 by Anita Postawa
Eddie did a great job helping me.Highly recommend the store.
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January 2024 by Rey Catuy
Came in and was welcome by Eddie, was very helpful in what I needed. Thanks for your information on what I need it was on point!
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December 2023 by david ben
Thanks to James.Good servicesHopefully this helps
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November 2023 by Darrin Logan (Dblack)
Great service carry most prior for most cars. If they don't have it there they can have it transfer from one of the other stores in the QuickTime.
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November 2023 by Marija Mozuraityte
Eddie was fantastic!!! He was VERY helpful and VERY kind. I had to have my vehicle light changed and he did not hesitate to help me with my car and explain the process. I appreciate his help and honesty. Eddie deserves a higher promotion! THANK YOU Eddie and THANK YOU AdvanceAuto.
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October 2023 by Gerry Quarles
Matt& Eddie are the greatest!. My radiator hose busted in the Jewel parking lot right by the store. I went in and they did not have it in stock, however, Matt ingeniously took my radiator hose and helped find a close match that allow me to repair my truck and get to work the next day and help me until I was able to get the permanent fix done. He had already done his job when he looked up my hose and found out that they did not carry it in stock. The fact that he went above and beyond meant a lot.When I went in to tell his manager Eddie, about his exemplary customer service, I could see where he got it from Eddie also very knowledgeable, very helpful, very kind person in my opinion. In 2023. It’s so hard to find good customer service anywhere. If your car needs anything and you’re in the Bensenville area, make sure you stop by advance auto parts.
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October 2023 by BigJay
I was stranded in the parking lot across advance auto parts in my car I just bought from a dealer (Land Rover) would not start!After calling multiple places and getting nowhere with no shop or tow truck available to help me… I was running out of time as I had to pick up my kids from school.I decided to walk into advance auto hoping for some help! Eddy welcome me in the store and immediately saw I was distress.. he looked up my car and told me the battery was recommended to be installed by a professional. I told him I had to pick up my kids from school and did not know what to do!Ed felt my pain as he to was a father he said and said to me “ ok I got ya! Here’s the plan I’m going to jump start your car you pick up the kids and bring the truck back to me I’m going to replace the battery for you”I picked my kids up from school came right back to your store and Eddy jumped in to action. He removed panels that I would have never even imagined a battery would be hidden behind… after just 20 minutes he was all done a true professional!This man’s a true genius and made my day! Advance take care of this man he’s a game changer!!!!!!!!!!! Thank you advance you got a customer for life!
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October 2023 by Kerry Portillo-Lopez
Eddie was beyond amazing. Superb and quick customer service with helping me replace my car battery. Took about 10 minutes with purchase and installation.
