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November 2023 by Google user
We rented 2 vans for 2 months . Everything went well, friendly personnel and great cars!
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September 2023 by Increasing Pain
If you value your time and money, AVOID this place. They are scam artists, I am telling you now. Notice that they reply to every “negative” (a.k.a truthful) review defensively, with no hint of professionalism and with broken English. They very clearly used some sort of bot system to bring up their rating on google. Again, if you value your money, don’t even bother renting from these crooks. They will lie to you about the price after you’ve returned the van and charge you extra without giving a valid reason. Be careful y’all, it happened to us but it doesn’t have to happen to anyone else.I am planning on asking my lawyer for legal advice, I have time to spare so I might as well give these lowlives a tough time.
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September 2023 by SUB27
I had a horrible experience with this location. They are not trasparent at all and very unprofessional. I should have know better. The place they do business itself is sketchy. Stay away from this place and go to a legitimate establishment with a reputable reputation. Never again will I go here.
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August 2023 by Shibin Ishaque
We had a very pleasant experience renting a Mercedes Sprinter van from Chicago Van Rentals last weekend. The vehicle was in great condition and the staff was very accommodating. They were even ok us dropping off the Van a bit late. Definitely will recommend to anyone looking for a big Van for outing / vacations.
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August 2023 by Debbie Gayle
This company saved our vacation. The van we rented fell through and we had to scramble at the last minute to find transportation. They were very nice and accommodating. I highly recommend them and will definitely be using them in the future
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August 2023 by Samuel O.
The absolute worst Van Company ever they quoted me one price and then two months later took out another $108 because of their employees fuck up on a missed quote . I plan on getting my lawyer involved and the fact that when I called to talk to her manager his only response was check your email that's horrible do not rent from these people they are horrible they they can't even keep a location open and they constantly jump and I'll never ever use this van company again go somewhere else or find a friend or family member who has a van this company is the worst! Oh and by the way I didn't authorize that money to be taken out so they technically stole it from me and only response was check my email so when I tell them the quoted price and I have it all documented then they'll be forced to give me my money back and also I'll be making sure that this owner of this company never ever ever does business again
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July 2023 by Kimberly Vinsonhardy
Love the experience! Great service, very friendly people. Would recommend again and again! Definitely coming back! Thanks so much for services of renting the sprinter van. Second time using them.
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July 2023 by Ericjamal hardy
Enjoyed the quality and comfort of the ride triple A+ rating second time second time using service can’t wait to book next year!!! Thanks
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July 2023 by Shelia Johnson
We loved the sprinter!!! This company has change the way we will travel for ever!!! The people are very friendly and respectful. Word of advice when making your purchase online to book the rental only press the submit button once if you press it twice it will charge you twice then there’s a headache that follows. Other than that love this company.
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July 2023 by John Damen
This place is a joke. Super dirty inside & out. Unprofessional service & they don’t practice proper customer skills at all what’s so ever. Their website has information that is no longer valid & they don’t honor their word. Also read their bogus cancellation policy before paying a deposit & booking a rental. The two managers Joji Abraham & Shyju are super unprofessional & scam artists. I wish this place nothing but the worst & karma will come back for them
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June 2023 by Brett Boeve
My company rented a Mercedes sprinter van for a networking event. We actually needed the vehicle a day earlier and they were so gracious to make arrangements to allow us to do so. The process was simple and the vehicle was a pleasure to drive. Really appreciate their business
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June 2023 by Willow Wright
My family and I decided to rent a van for a road trip to North Dakota that we’ve done many times in the past, but we were always squeezing into a minivan. After this trip, we will always go through Chicago Van Rentals in the future, it made the trip so much nicer that we were able to spread out.
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May 2023 by Adore Mi Extensions
We took a road trip to Tennessee and the sprinter van was perfect. We had a 15 seater so there was a lot of space for us to be comfortable. Customer service was great, we were in and out. We will defly be renting again. Thank you Chicago Van Rental.
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March 2023 by Joel Cordova
Went down to Indianapolis And took a crew of 14 people. This place offered me great service and a truck that suited me I recommend them to anyone who needs to carry a big group of people. Great communication As well! I will be back to use them again if I go on any trips!
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March 2023 by Darryl Houston
I enjoyed my ride with Chicago Van rental. The Van was great plenty of space in your room and luxury. I will recommend anyone that's looking for a Van to write your family and for vacation for whatever reason. I will come to chicago van rental beautiful service beautiful people and great customer service