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April 2024 by RICK PISCIOTTO
Donuts were not fresh and expensive would not be back
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April 2024 by PJ BJV
Just picked up dozen donuts through drive thru. Grab it and pay it. Didn’t open it because I was expected that all donuts are mixed up. They never mentioned about they are out of all of other flavors( except chocolate). They were 8 chocolate donuts, 2 disgusting plain ones, 2 strawberry sprinkles on it. Just got home and saw them (disappointed). Called them; their manager spoke with me so rudely and said bring them back and get refund. I said “no, it is far, I cannot go there and told them you should mention or let me know that there were NOT other flavored donuts!!!! I wouldn’t order these disgusting chocolate ones. In the end, they cannot issue my refund due to they use OLD payment SYSTEM - they cannot refund my money back. Never experienced this much unpleasant order with DUNKIN DONUTS.
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March 2024 by Maki Shehadeh
Never open 24 hours
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January 2024 by Melissa I
Went in just before 11:30 am on a weekday to grab a half dozen donuts. They were out of just about everything. Woman was annoyed with me that they didn’t have the donuts I, the customer, came in for! Got them back to my family only to find out they were stale. Not like half day old stale but like 2 day old stale. Frosting literally crumbled off. Extremely disappointed, they ought to give me a refund. Will not be back to this location and suggest you steer clear.
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October 2023 by Shelby Hopper
Dunkin Doughnuts nailed it super fast at that!!!
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October 2023 by Osvaldo Ramirez
This morning I went to get my coffee on DD located on busse rd and mark st. Bensenville. The employee was on the counter without shoes while they were giving me my order. She got off and didn’t clean the area. Here’s an image.
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June 2023 by Jason M
WHO TOLD THE MALE IMMIGRANT EMPLOYEE AT THIS LOCATION HE HAS THE AUTHORITY TO REPEATEDLY BANG ON THE SIDE OF AN FMCSA REGULATED VEHICLE AT 4AM IN THE MORNING. HE TOLD ME I COULD NOT PARK OFF TO THE SIDE MINDING MY OWN BUSINESS WITH OVER 30 ADDITIONAL EMPTY SPACES. HES NOT THE PROPERTY OWNER AND THEIR ARE NO SIGNS POSTED. HE SHOULD DO HIS ACTUAL JOB WHICH AFTER READING THE REVIEWS HE IS AN ONGOING ISSUE. THIS GUY DIDNT APPEAR TO UNDERSTAND ENGLISH VERY WELL BUT HE CAME CLOSE TO FINDING OUT HOW A US VETERAN PERFORMS DENTAL WORK. TAKE YOUR 3RD WORLD COUNTRY ATTITUDE BACK HOME L***** WORRY ABOUT YOUR SAD DONUTS AND COFFEE YOU HAVE TROUBLE MAKING.
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June 2023 by Rick Thaler
Ordered 2 coffees and only got one.The employees are rude and made me not want to visit
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May 2023 by Jesse Meade-wilson
Biggest waste of money. As a truck driver, you'd expect to get slightly more than what I got. I ordered a large drink and two breakfast tacos and, let me tell ya, the latte had way too much ice and the tacos were extremely small with barely any egg. Thanks for being cheap DD.
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April 2023 by Tatiana Flores
Unprofesiinal.. I order a hot Americano coffe they gave ice coffe with cream I return the ice coffe they gave me again wrong flavor never in my ill return to this place.
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April 2023 by Christina Nava
Employees are always rude and mean to customers.
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April 2023 by Sophi M.
The employee there is not professional; he refused to accept my free drink coupon from the DD app. his unkempt appearance and refusal to accept the complimentary drink made for a less than pleasant encounter. I won't come back here because of the poor service.
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February 2023 by Eddie Mansilla
Everyone here is really, really nice. Love this place!
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December 2022 by Hyeryung Osburn
Don't go here for latte. I ordered their medium size latte and it was horrible. I asked them the second time I was there how many shots they put in and they said 1. At other locations, they all said they put 2 in their medium size latte. I told them this and they insisted all Dunkin put only 1 in medium. Well, that's a lie because I can tell by the taste.
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December 2022 by Nawal
Closes before it states they are closed on their website second time this has happened pretty upsetting
