AutoZone on West Main St in Benton, IL, is a well-regarded auto parts retailer known for its helpful and knowledgeable staff. Customers frequently praise the store for their excellent customer service, with employees like James H., James Hillard, Shawn, Dianne Warriner, and Matthew going above and beyond to assist. James H. was commended for ensuring customers received the correct sensor, while James Hillard demonstrated outstanding patience and effort, working on a stripped bolt in extreme heat and maintaining a positive attitude. Shawn quickly checked and replaced a failing battery, providing prompt service. Dianne Warriner stood out for her dedication, even calling a mechanic ahead of time to help a traveler from out of town. Matthew was appreciated for his hard work, testing the battery and working in tight spaces to resolve a fuse box and alternator issue. Overall, this AutoZone location is recognized for its friendly, helpful staff who make customers feel valued and cared for. The store offers a wide range of auto parts, including new and remanufactured parts, maintenance items, and car accessories. Customers leave satisfied with their visits, highlighting the store’s commitment to excellent service and support for drivers in Benton and beyond.
I love my home town Auto zone. Mngmt is friendly and employees too. Always a good experience even when my car is being a pain.
August 2024
By far one of the best autozone visits I have had. James H. Showed great and knowledgeable customer service. He went above and beyond to ensure that I got the right sensor. Thank-you.
June 2024
Thank you james for all of youre help. Youre amazing
