“I called Tates on a Saturday evening and left a message.Within 5 minutes he called me back.Hes ALOT cheaper than every place I called by far.He orderded my back truck window and came to my residence on Tuesday morning to install it.Hes professional and friendly..came in his Tates Glass van with all the tools needed..even a vacuum.I tipped him 15 dollars extra for coming to me without me even asking and I'm 25 miles away.He knows his stuff and has been doing it for over 40 year's.I would recommend anyone calling him before wasting your time elsewhere.Also the glass he uses is tempered and OEM in case anyone's wondering.Give him a call...and if he doesn't answer just leave a message bc hes probably busy...but he will indeed call you back.A++++ Service”
“Caliber Collision came into a Stressful situation with my Camry and turned it into a positive experience. I am in Houston, Texas and had a collision In Marion, Illinois. Cody and Mike, in Benton, Illinois; explained the entire process for this extensive repair because my car was not drivable. Professional, knowledgeable and communicated with me and answered all questions in a way that I understood.
The finished product was better than I ever imagined. Caliber Collision operates using a model of Customer service all businesses could learn from. I felt valued and respected and was 100% satisfied.”