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October 2023 by Herlinda Perez
George and his team did a great job and sooner than promised. I will recommend their services greatly. The insurance from the person who rear-ended my car sent me to them and I am very pleased with their services. Great job team ? keep up the good work. George and Aby took care of my case.Service: Body & Trim
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October 2023 by Benny2Skupz
Had my car taken in for somebody work. And not only did they do a fantastic job. They fixed my car 10 days sooner than the estimated time. Also cleaned and detailed interior! It's like a got a new car! 10/10 would recommend and come back for any needs
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October 2023 by Maria R
This is my second time taking my car to Crash Champions. They have gone above and beyond my expectations. I love their excellent customer service. Body work done to my car is amazing! Thank you.Service: Body & Trim
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August 2023 by Stuart Mann
These people are the stupidest company I have ever dealt. First they try to rip me off for a temp sensor I didn't need. then they try to increase the first estimate when I brought it back to get it reduced due to the sensor. then they say that I need to leave the car for 2 weeks while they work on other cars, even if I pay for them to order all the parts in advance. They admit it is only a few hours of work but refuse to let me keep my car and just call me to bring it in when they are ready to work on it. considering their tiny lot is always full, who are they kidding? this policy is just stupid--stupid for them as well, and they obviously couldn't care less about what is best or stupid for their customers even when it costs them nothing to be more accomodating. I will take my business elsewhere.
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August 2023 by Stuart M.
These people are the stupidest company I have ever dealt with. First they try to rip me off for a temp sensor I didn't need. then they try to increase the first estimate when I brought it back to get it reduced due to the sensor. then they say that I need to leave the car for 2 weeks while they work on other cars, even if I pay for them to order all the parts in advance. They admit it is only a few hours of work but refuse to let me keep my car and just call me to bring it in when they are ready to work on it. considering their tiny lot is always full, who are they kidding? this policy is just stupid--stupid for them as well, and they obviously couldn't care less about what is best or stupid for their customers even when it costs them nothing to be more accomodating. I will take my business elsewhere.
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August 2023 by Stacy Chesney
STAY AWAY!!! I selected this repair shop through my insurance company because of their great reviews. I had to have the passenger side repaired due to a T-bone accident. Initially, they told me it would be ready in about 2 weeks.After bringing it into the shop, it was updated to 3 weeks. I received regular updates, stating they "look forward to seeing me in 19 days", and more messages stating that everything was "on track for my 10/5 completion date". On 10/4, it was updated to 10/7. On 10/6 they let me know my vehicle was in the paint shop. On 10/7 they told me it was still in the alignment shop and updated to 10/10 completion. On 10/8, they let me know they were short an alignment technician but would be ready on 10/10. On 10/10, they updated it to 10/11. I let them know I would be there after work on 10/11. When I showed up (after fighting rush hour traffic to take the detour to their shop), the woman walked me to the back where my car was literally STILL IN PIECES.Not only did they lie about the stage my car was in, but they kept stringing me along, day by day, totally messing up my life, plans and rental reservation. I wish they would've just been honest so I could plan accordingly.On 10/12, my car was finally "ready" (and I guess they give out roses to their customers, really?) 5 minutes into the drive home (with my rose!) I realized my steering wheel was SIDEWAYS. They tried to tell me it was safe to drive that way, which it absolutely wasn't safe to drive.I turned around and dropped off the car (again). They let me know there was, in fact, an issue with the alignment. It was "ready" (again) 4 days later. They had my car from 9/14-10/17, over a month.8 months later and the seal around the door they repaired is now leaking with heavy rains. Over a month ago I called (twice, because they didn't return my call the first time) and the woman told me they would have my part ordered and let me know when it was ready. I never received a call back. This place is absolute garbage. Stay away.
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August 2023 by Jennifer Garcia
I was sent to this location by my insurance company and it was the worst thing to happen to me. Everyone in the front office was very nice but the work that was done on my car was terrible. Cosmetically everything seemed fine at first but maybe I was too excited about having my car back to notice the small details. Only to find out that none of the problems on my car were small. I recommend if you take your car to this shop you get someone else to take a look at it after. My car went to two different shops after and both locations said my car should have been a total loss from the beginning. Crash champion had my car for 2 months and 5 months later (with many adjusters) I’m dealing with a total loss. I can talk about how dirty they did me and how much they put me through but they know what they did and the insurance has pictures of everything. Maybe try same company different shop.
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June 2023 by David Herrera
They broke my windshield while doing repairs on my front bumper and front wheel and are refusing to fix it and take responsibility. Geico needs to stop doing business with them. Take your car somewhere else. Not to mention Robert the manager is unprofessional.
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June 2023 by Nataly Contreras
The estimate and drop off were fast and easy. The day after I dropped it off I got a call with an update and estimated part delivery time. It took a month to get the part which I understand is out of their control.It was about a month from the time I was told they received the part until I was able to take my car home. After the initial phone call, Crash Champions did not initiate any communication except for automated texts to change the estimated completion date; it was changed a total of 9 times. Several times I was told I would get a call back with updates and never did. Most of the communication happened when I randomly stopped by to ask in person.The day I was finally called to pick up my car there was a scuff mark on the grill which had been replaced. It was buffed out in front of me. When I opened the driver side door the handle partially came off. After about half an hour of them trying to fix it, they finally told me they would have to order another handle.I finally took my car home the next day with grease on the interior passenger door handle and dirty seats.They did loan me a vehicle free of charge after I had to return my rental so there's that.Services: Painting
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June 2023 by Karina Zavala
Mario went above and beyond with my Jeep, he was sooo nice, he was so attentive and always informed me on the progress with my Jeep. I will definitely recommend Crash Champions Collision Repair. Thank you for everything ???Services: Tires
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May 2023 by Angela Santana
EDIT: After hearing a noise underneath my car, a mechanic checked it out and found zip ties holding up my splash shield. They are refusing to fix it and now I have to go back to the insurance to force them to do it. Looking at other reviews, it seems that I am not the only customer that has had this experience. DO NOT GET REPAIRS DONE HERE!Excellent customer service. Amazing follow-up. Quality work. All around satisfying experience.Services: Painting
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May 2023 by Lizbeth Gonzalez
I brought my car here after I got into a hit and run and discussing with my insurance. As this being my first car that I bought, I was nervous. However, Rob provided me with good communication and updated me throughout the entire process. The facility was always cleaned and the staff is friendly. Overall, satisfied and glad to have picked Crash Champions!Services: Painting
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April 2023 by Don Rico17
Crash championship did an amazing job repairing my car, it looks brand new as if I never got into a car accident. I’m highly satisfied with the work and customer service they had provided. My supervisor was Jonathan Cruz and he did a superb job keeping me updated throughout the entire repair process. They went above and beyond!! . I wouldn’t change anything about it. I 100% recommend this body shop for any collision repairs 10/10 job. *Before and after photos listed below*
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April 2023 by Nicole Carter Gonzalez
My car looks AMAZING!!! Rob went above and beyond with my car, he even washed and cleaned the interior, I was definitely not expecting that. He was also very fast and efficient with the repairs and constantly updated me through out the process. All of the employees were extremely friendly and helpful as well. They even surprised me with a rose when I picked up my vehicle. 100/10 recommend. Thank you crash champions for all your help, you guys are the best!!!Services: Painting
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April 2023 by Gerardo Corral
Crash championship did an amazing job repairing my car, it looks brand new as if I never got into a car accident. I’m highly satisfied with the work and customer service they had provided. My supervisor was Jonathan Cruz and he did a superb job keeping me updated throughout the entire repair process. They went above and beyond!! . I wouldn’t change anything about it. I 100% recommend this body shop for any collision repairs 10/10 job. *Before and after photos listed below*