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January 2024 by NICOLE Santiago
Renting a car at enterprise on Ogden in Berwyn Great experience...
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January 2024 by Emilia Olivares
excellent service, the people in this place give you a very good attitude, if you don't understand something they explain it clearly to you, I recommend it.
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December 2023 by Edith Arroyo
Staff members were very friendly and helpful. Had a great experience getting a car at this location.
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November 2023 by dave mcg
Tyre took care of me today and he was really professional, I was late and he made sure I got taken care of before closing and I really needed the car, so I really appreciate it, thank you Tyre, thank you Enterprise!
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November 2023 by Ava Shelby
Nice staff but renting a car is toooooo expensive. I CXL my reservation and used an alternative mode of transportation for 3 days. It was a simple choice $900 be $150
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October 2023 by Miguel Vargas
Tyre dukes is a total expert on the field, he was so informative. This was my first experience renting a car and it went very smooth. Employees make a big difference in every buisness.
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October 2023 by Maurice Williams
This location is great.. After having a bad experience and cancelation with another rental company, the staff here were compassionate, understanding and had cars available at such short notice...I recommend this location in Berwyn over all others... Truly my heroes...!
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October 2023 by Robert Serrano
Great customer service.Chi is awesome, very nice lady.She remembered me from 2 days before when i went to verify my rental.The process was painless.I will definitely be back.
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October 2023 by Naturally Kim
Excellent service, the employees at this location provide exceptional service. They truly care about their customers.
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August 2023 by Karan Kumar
Got here and they said we don’t have the car you booked. Pay 25$ more and we will give you SUV. I called half hour before and they said they have it.Just a literal scam to get more money.
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July 2023 by Andre chehoff
Nasty ghetto place thanks to their management team!Got a car and with ashes inside and dirt, outside dirt and mud, I asked to clean 30 minutes after they parked on different spot and said : it is ready !Ghetto place ! Deceptive business !They not sanitize their vehicles!
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July 2023 by Crystal G.
Both Alex Gonzalez-Cibrian and Matthew Domeier were very helpful with the car rental process!Matthew helped me check-in during the pickup of the car rental and ensured me that I would not get a high-risk car like a Hyundai or Kia (as those cars are frequently being stolen now and I requested not to).Alex helped me with the drop-off process! I started with a half-tank of gas and returned with a full tank. I wanted to know if I could be reimbursed for the extra half tank I returned it with. Alex checked with his manager and was quite friendly. Although I couldn't be reimbursed for it, he did say that I could get a free half yall the next time I rent work Enterprise. (Disclaimer: I'm not saying the gas solution can work for any customer but I'm grateful you all helped me.) I'm completely satisfied with his willingness to help and actively respond to my concern. Thank you, Matthew & Alex!
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July 2023 by Amy A.
I have been on hold waiting to talk to Matt (who called me regarding my reservation made by my insurance Co.) for an hour now (Friday, July 14, 2023 @ 4:44pm now, they are closing at 5pm). IF THIS IS THE WAY THEY TREAT CUSTOMERS I WILL USE A DIFFERENT RENTAL AGENCY NEXT TIME. YOUR HORRIBLE!!! Will they ever pick up the fking phone???
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July 2023 by Crystal Gray
Both Alex Gonzalez-Cibrian and Matthew Domeier were very helpful with the car rental process!Matthew helped me check-in during the pickup of the car rental and ensured me that I would not get a high-risk car like a Hyundai or Kia (as those cars are frequently being stolen now and I requested not to).Alex helped me with the drop-off process! I started with a half-tank of gas and returned with a full tank. I wanted to know if I could be reimbursed for the extra half tank I returned it with. Alex checked with his manager and was quite friendly. Although I couldn't be reimbursed for it, he did say that I could get a free half yall the next time I rent work Enterprise. (Disclaimer: I'm not saying the gas solution can work for any customer but I'm grateful you all helped me.) I'm completely satisfied with his willingness to help and actively respond to my concern. Thank you, Matthew & Alex!
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July 2023 by Angela R
I rented for a week and was informed very well from start to finish. I am impressed with how knowledgeable Tyra is and how well Miyanni runs the location. All the staff are friendly and even if busy w/ someone at least acknowledged customers waiting. Overall a great experience and would recommend this location.