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“Thomas was super helpful, he beat the price of a deal I found online and the time to get the bed was two weeks before the others would have been able to get it to us! Will go back again when I need another bed!”
“Jackie was very helpful, knowledgeable, and personable, listening to our needs and giving good recommendations without hovering. We were very pleased with our experience!”
10AM - 8PM
3650 N Western Ave Ste B, Chicago
Mattress Stores
“This was a great location with amazing customer service. Very informative, asked a ton of questions to help me find the perfect mattress. The process was smooth - really great.”
10AM - 9PM
6343 W 95th St, Oak Lawn
Mattress Stores
“Peter was an excellent salesman’s. Very informative, knowledgeable, and helpful with deciding about a mattress to choose from. Highly recommend to anyone that is purchasing a mattress. Above and beyond. Thank you Peter for all your help.”
“Toni S. Took his time to explain the variances between the different beds. It was great help when deciding on a bed. My follow-up questions with Don were answered immediately. As consumer, I appreciate good customer service. Thank you.”
“This place and experience was amazing. I had the pleasure of being assisted by Celi. Everything was perfect from the beginning to the end, as soon as I walked in, I was greeted with a warm smile and a Genuine welcoming. While shopping I never felt like I was being forced to buy anything I felt like I was shopping with a friend that sincerely cared about what I wanted and needed. I could not get over how knowledgeable Celi was on so many aspects. She even shared her personal perspectives and insights that was super helpful. This was complete white glove service with golden ribbon. I will be back and recommending anyone to come here because this is the type of customer service that is needed in this world. Forever grateful and excited about my new purchase -Your new return customer”
“So happy with my furniture purchase. The store had many choices, what we chose looks great in our new place. The furniture was put together very quickly, and they kept everything clean. Highly recommend.”
“Bill was very kind, patient and helpful ! I came to mattress firm in a wheelchair with my family,and Bill showed me what would be best for me in my price range. He was very patient and friendly. I appreciated it. Thanks Bill ? Now we'll see how the mattress works out.”
“Andrew helped me evaluate and purchase a Contour5 recently, and was patient and professional, with strong product knowledge of the Saatva line-up. Even stayed after closing time on Fri. to conclude the process. Thank you.”
“I went to this location to buy a low profile box spring (Stern and Foster). Both Thomas and Leonard were very professional, friendly and knowledgeable about the products in their store. They informed that I can get the best price for the item requested online from Matress Firm. I was also given tips regarding extending the life of my mattress. I will utilize again and recommend this location to anyone looking to buy a bed and receive great customer service.”
“Luis & Bob were very helpful and kind in helping us find the mattress that worked for us! This is our first mattress purchase and we will be returning customers in the future.”
“I came in here to this Mattress Firm with my parents to help them find a new mattress, and Thomas was phenomenal. He was better than any sales rep we have ever interacted, never making us feel pressured and giving us space when we needed to test out different models. He was super patient and answered every last question my mom had for him. He helped us find the best deals, and allowed us to leave feeling reassured that our purchase was the right fit for my parents. He deserved a raise!”
“Daniel helped me out as best as one can do. He’s worth working with if you need a new mattress and I did buy one. He listened, answered my questions, and I didn’t feel rush making a choice.”
“Caesar was friendly, knowledgeable and very professional. He answered all of our questions without any hesitation. He was truly a pleasure to meet and do business with.”
“Matt was very helpful , friendly and informative. Worked with me and gave me great advice about the different mattresses. They were for a rental property and he guided me about tips and details to keep in mind specially in such a property. Scheduled Delivery was also within 2 days which was great !”
“Amazing experience from the moment I called the store asking a million questions about a million products…Ashley was so very patient with us and explained all the different types of mattresses and adjustable frames once we came in the store…she made our transaction seamless and we will come to her for any additional needs! Definitely Recommend!!!”
“Mr. Frank Singleton was extremely friendly, knowledgeable, and patient with me and my husband in the purchase a new mattress and box spring. Thank you very much.”
“Mark was so knowledgeable and so patience with my fiancé and I. What we appreciated most was his knowledge and relatability. If you are looking for more than just a sales person please go straight to Mark”
“The salesperson was very helpful and the delivery men were nice, respectful. Great job! I would definitely recommend American mattress to my friends and family if they're looking for that product.”
“Fantastic appliance store! They have a great selection, something for everyone. The delivery and set-up people are top notch. The store manager (Starla) is great! I would go back again.”
10AM - 7:30PM
2112 N Clybourn Ave, Chicago
Mattress Stores
“We worked with Scott Baish. He was friendly and knowledgeable. I told him that I was looking for a very firm mattress with limited plush/give to address backaches that I get sleeping on a 2-year-old Saatva Classic. He asked for our budget and showed us four options to try. I ended up getting a Stearns & Foster Estate Ultrafirm mattress. We came on a Sunday and delivery was set for Tuesday. We felt no pressure to purchase while at the store. Delivery was seamless. It’s been a week of uninterrupted sleep with no backaches on the new mattress. I am very satisfied with the service and I hope the quality of this mattress holds up for a while!”
10AM - 7:30PM
706 W Diversey Pkwy, Chicago
Mattress Stores
“Regis was extremely helpful as I needed a mattress within a budget and he was respectful of my budget! He is there to help you based on what you're looking for. I highly suggest stopping by!”
“Aidin was very helpful during my visit and was able to help me purchase an adjustable base. He was a pleasure to work with and I would recommend to friends and family”
“Great mattress shopping experience! Veronica took care of us and was very helpful and knowledgeable about each type of mattress.
She helped me find a mattress that was just right!”
“Sales team, logistics and delivery team all worked hard for us to get what we needed. Very pleased with our purchase and the whole customer service experience. Great store!”
10AM - 7:30PM
1953 N Clybourn Ave A, Chicago
Mattress Stores
“Best experience we have had while mattress shopping. Garry and his son couldn’t have been any more kind and helpful. We will be back for all our out mattress needs.”
10AM - 7:30PM
2401 W Lawrence Ave, Chicago
Mattress Stores
“Jeremy was incredibly knowledgeable and made the whole experience really fun. We ended up with a great mattress at an awesome price and couldn’t be happier with our choice to go here!”
“Always so happy with the selection and service provided by Furniture Avenue. They go above and beyond to make sure their customers find what they need and truly take their time making sure all the pieces come together. I never feel rushed or pressured into making a quick decision. I appreciate their attentiveness and the quality merchandise they source!”
“The customer service was everything. Eddy was very helpful and patient with helping me pick a couch. When it was delivery time, the couch was extremely too big. I suggested just sending it back and coming to pick something else. The delivery guys refused to give up and did everything in their power to get the couch in. Service 100/10”
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“Rick is very knowledgeable. We were there for less than 20 minutes. During this time I made a selection on a queen size mattress, completed a credit check then purchased a mattress, the frame and cooling pillows for delivery. Very efficient and fast.”