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“Deandre was extremely helpful and patient! Walked me through his professional recommendations and explained topics thoroughly. Greeted me as soon as I walked in, and even worked through a dispute with me without hesitation. Great experience and would recommend anyone to visit the Mattress Firm off of Clyborn!”
“Don Simpson was incredibly helpful and knowledgeable about mattress options! It's rare to get that level of customer service and I appreciated his time. I'm a customer for life now!!”
“My experience with Shauntell while purchasing a mattress today was outstanding. I was impressed with the sleep profile she went through with me, asking questions to help her find the perfect mattress for me. She was professional and extremely easy to work with. She made sure I tried out all the options and made sure I was fully informed of the financing options, their try out policy and the warranty on the mattress. Finally, my mattress is being delivered tomorrow, the very next day, and my old mattress is being removed. If you want a delightful and informative mattress purchasing experience, with no pushy sales tactics, go see Shauntell at the Mattress Firm on Harlem in Norridge, IL!”
10AM - 8PM
3650 N Western Ave Ste B, Chicago
Mattress Stores
“The team at Mattress Firm were great to work with! They educated us on their products and made sure we left with the right mattress. Make sure you check them out for all your mattress needs!”
9AM - 9PM
6343 W 95th St, Oak Lawn
Mattress Stores
“Peter was an excellent salesman’s. Very informative, knowledgeable, and helpful with deciding about a mattress to choose from. Highly recommend to anyone that is purchasing a mattress. Above and beyond. Thank you Peter for all your help.”
“My husband and I went in to shop for an upgraded bed today. It was a really pleasant experience! The associate really listened to our needs and wants and helped us find the best set up for us. We are looking forward to the delivery and set up!”
“Be aware that the “flash sales” happen almost every weekend, so the sale value on those (especially for the Sleepys brand, the in-house brand) is closer to the real value”
“Rony was very helpful. Didn’t recommend the most expensive option. Very responsive on text and phone. Didn’t rush a decision. Informative and helpful.”
“So happy with my furniture purchase. The store had many choices, what we chose looks great in our new place. The furniture was put together very quickly, and they kept everything clean. Highly recommend.”
“I brought in my order paper from my Sleep Expert since I was having difficulties online purchasing. I came into this location to purchase the bed officially and the process was super seamless! Thomas was so helpful and generous. I would gladly do more service with them in the future!”
“Carol was very professional and helpful in helping select the right mattress for me. I was able to try several different brands and type of mattresses varying from traditional to hybrid without being pressured to buy a mattress that I did not want.”
“Andrew helped me evaluate and purchase a Contour5 recently, and was patient and professional, with strong product knowledge of the Saatva line-up. Even stayed after closing time on Fri. to conclude the process. Thank you.”
“Excellent experience at Mattress Firm! Karolyn and Cesar were amazing—very knowledgeable, professional, and helpful. They took the time to understand what I needed, answered all my questions, and made the entire process easy and enjoyable. Highly recommend working with them!”
“I just had the best bed purchasing experience of my life. I needed to buy a new bed for my mom who's in assisted living. Sam took such good care of me, he told me they have a lot of experience with this, and they have a program specifically for this situation. You choose the firmness of the mattress, whether it's a 1 year, 5 year, or 10 year mattress, and the height of the boxspring. Sam is extremely knowledgable and explained everything very well. And the bed is being delivered in 2 days! I wish I could give a 10 star review.”
“Mike was very polite and was not pushing me to make the sale . He walked me through all of my options and didn't try to sell me anything that I didn't want. Very professional. Thanks Mike.”
“The salesman, Paul was absolutely fantastic The system kept crashing on him, but he remained calm and called customer service right away, and everything was fixed The two delivery men were absolutely fantastic”
“Edwin and his partner installed a new stove and removed the old one. They were timely, efficient, friendly and professional. They took care of every detail and left me with an excellent install and no trash. HIGHLY recommend.”
“Mr. Frank Singleton was extremely friendly, knowledgeable, and patient with me and my husband in the purchase a new mattress and box spring. Thank you very much.”
“We worked with Scott Baish. He was friendly and knowledgeable. I told him that I was looking for a very firm mattress with limited plush/give to address backaches that I get sleeping on a 2-year-old Saatva Classic. He asked for our budget and showed us four options to try. I ended up getting a Stearns & Foster Estate Ultrafirm mattress. We came on a Sunday and delivery was set for Tuesday. We felt no pressure to purchase while at the store. Delivery was seamless. It’s been a week of uninterrupted sleep with no backaches on the new mattress. I am very satisfied with the service and I hope the quality of this mattress holds up for a while!”
“John was very helpful at making recommendations to my needs. I don’t always like to shop in person because some are very pushy. But I very much enjoyed my experience at mattress firm on halsted. I’ll add more once I get the mattress delivered.”
10AM - 6:30PM
1341 N Milwaukee Ave, Chicago
Mattress Stores
“Had a great experience with furniture delivery and set up! They were here on time and the entire set up of couch, coffee tables, end tables, kitchen table, and rug took only an hour. They cleaned up afterward. It was flawless. The furniture exceeded our expectations given what we paid for it. Thank you! 10/10 recommend!”
“Good service and delivery was fantastic. The sofa we ordered couldn't fit through the door and they took the door off, sofa in, door back on. Easy, fast, great service.”
“Best experience we have had while mattress shopping. Garry and his son couldn’t have been any more kind and helpful. We will be back for all our out mattress needs.”
“Always so happy with the selection and service provided by Furniture Avenue. They go above and beyond to make sure their customers find what they need and truly take their time making sure all the pieces come together. I never feel rushed or pressured into making a quick decision. I appreciate their attentiveness and the quality merchandise they source!”
“My experience at this location with Bobbie the sales person was the best and me and my husband will continue to do business with Bobbie thank you so much Bobbie.”
10AM - 7PM
9659 S Cicero Ave #3137, Oak Lawn
Mattress Stores
“I just moved into my new place and was riding past to go into another store, when I decided to take a peek into this store… MY O MY am I glad I decided to….. I was like a kid in the candy store! They have a really big variety of options, the prices are VERY REASONABLE and the customer service was amazing. Ayman really made me a customer for life!!! Very impressive with helping on the cost NOT to just make a sale.. and he actually worked with me within my price point.. and STILL provided phenomenal services with prices!!! The QUALITY was also one of the most important parts of service.”
10AM - 8PM
7760 S Cicero Ave, Burbank
Mattress Stores
“Great experience! Carlos was very helpful and allowed us time and space to view all our options. Check out was quick and efficient. Prices were perfect for our budget.”
“I’m so glad we stopped in. Our shopping experience was stress-free. Conor and Brian were super knowledgeable! We can’t wait to get our mattress delivered—the free delivery and set up was a great plus! They also threw in extra deals like a free mattress topper. At this rate, we’ll be lifelong customers and would recommend to anyone we know.”
“I have never, and will never, purchase a mattress from another manufacturer as long as this team keeps producing the same high quality product that they have been for the past 25+ years I've known them. I recently purchased a new mattress after 11 years with my old one. It was still in great shape, but just was time. Their team worked quickly to get us our mattress in less then a week and I can't say enough good things about it. The build, the quality of the materials used, and the overall look completely transformed not only how we sleep, but the overall look of the room. The sales team knows their stuff, which take a huge burden off me as thebuyer.
From the customer service, to the final delivery, you don't get this kind of service and quality anymore. Family owned, local, knowledgeable, and one heck of a mattress. Buy from this shop -- you'll love it the moment you lay down.”
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“Great customer service, showed me all the options and encouraged me to try em all . Got a Temper Pedic and was satisfied with how comfy it was . Definitely recommend”