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March 2024 by carmella wigg
I had perfect customer service from Thair. He was patient, courteous and thorough at explaining. I recommend this storage facility. It’s clean and offers everything you’re looking for in storage space.
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January 2024 by Ryan Arnold
Well lit, easy access, very maneuverable. Staff is helpful and available. This Public Storage us 10/10.
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December 2023 by Kate
I came in with my mom to get a storage and I was very impressed with the customer service I received from the property manager Dil. Her diligence was impeccable! The location was also very clean and the rates are low and affordable! Best storage place
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December 2023 by Alicia Esparza
I am extremely overwhelmed with Joy because I was helped tremendously at this location. Young lady name Dil, she was extremely courteous and efficient. She explained everything thoroughly, she made ma want to get a storage in this facility.
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November 2023 by ME K
I too have had the pleasure of working with Dil and the Public storage team! Everyone including Ther the PM are simply wonderful. Super professional & willing to resolve and help with every need so far. Super glad I made the decision to store here. I would only ask for a work around / guidance on how to access carts after hours. I have a bad leg so carrying things up without is definitely worrisome Thank you for the great service!
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October 2023 by Alaina Fields
Dil was the property manager at the location and she was amazing! Extremely helpful and patient and very knowledgeable. She greeted us in the facility to make sure we were first supposed to be there and that we were ok and safe. Extremely professional. Overall very satisfied whet service!!!!!
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October 2023 by Juan Garcia
Today we have to go and rent a storage!! We have a very good experience!! Dil was very nice and she help us a lo in the proses of rent the storage. Tank you so much dil!! we definitely go again wen we need a storage .
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October 2023 by Monica E.
I am a return customer to Public Storage and to this location in particular. The service is excellent. Katrina and Thair addressed all my questions, were genuinely friendly, and made sure I had everything I needed. Their personal approach to customer service is exactly why I came back years later. Thanks PS!
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October 2023 by Goyco Goyco
09/24/23 @ 11:45 walking greeted by the young lady DIL. Big smile informative friendly professional knows her product from sizes prices sales. She listened and gave me her feedback/suggestions which help me greatly make up my mind. In and out in 20 minutes. Done deal Great Job on a Sunday DIL you rock!
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October 2023 by Kevin Kehl
Dil was wonderful. She was extremely helpful and courteous. Made our rental experience wonderful and friendly.
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August 2023 by Tracey McCallum
Thair & Katrina we’re awesome and my rate is FABULOUS!!!
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August 2023 by Jannie Alicea
Omg I was having so much problems looking for a good storage place and came across the public storage in Berwyn. Came in and had two amazing people helping me with excellent customer service they made sure that I understand everything before I left and their names are Mr. Thair & Ms Brittany thank you so much for your good work and May god bless you both.
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June 2023 by King Alphonso 87
Dil was a fantastic help and gave great customer service! Made my experience at public storage a great one. Will definitely pick this location for any future storage needs!
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June 2023 by EzB E
This place is ok for emergency storage to keep your valuables . The property Manger do have a bit of a rush for u to pay on the 1st if it's due they want it asap . They do charge a late fee but will call you all week to get you to pay kinda silly if a later fee or applied it shouldn't be too pushy. They do Threaten you if no payments unit will be auctioned. Very nerve recking .
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May 2023 by BRJz
This place is ok for emergency storage to keep your valuables . The property Manger do have a bit of a rush for u to pay on the 1st if it's due they want it asap . They do charge a late fee but will call you all week to get you to pay kinda silly if a later fee or applied it shouldn't be too pushy. They do Threaten you if no payments unit will be auctioned. Very nerve recking .