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August 2023 by Zack A
I love the puppy shop! My fiance and I have taken our dog, Leo here for years. The owner is so kind and so talented. Lovely lovely lovely place, can't recommend highly enough. Thank you!!!
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March 2023 by Pedersen Jens
Fantastic service! After I took my dog to numerous other groomers, he developed a fear of baths. After every service, the staff would claim that he had bit them or was acting inappropriately. My dog is a little bichon first of all. He bites when you abuse him or when he feels the need to defend himself. My family member gave me the recommendation for this restaurant. I'm positive the business owner has dog-whispering skills! The first time I brought him there, I was a little anxious when I picked him up. He said, "He did amazing!" when I asked him how he was doing. He's such a cute puppy, too! My dog gets groomed once a month, and he already knows where we are and sprints ahead.
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January 2023 by Kim K.
I cannot stress this enough, please support this man!!!! If he takes a long time it's a small business he is grooming damn near all the dogs in Berwyn/Cicero and surrounding areas! He charges a great price and does a great job! He deserves nothing but good reviews. Every time I try to trim my dogs nails it's a hassle I couldn't imagine doing multiple dogs a day! Please remember you are supporting a small business every time you come here! Not pet-smart or the pet supply store! My dog always comes home so happy after every groom, I've even brought my yorkies here now! A hidden gem in Berwyn for all pet owners! I don't bring my senior dog just for the reason of comfort. I'd rather shower her at home. But for my two young doggies they love him!
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January 2023 by Vanessa Nzeune
Excellent service!!! After taking my dog to many other groomers, he was always afraid to be bathed. The workers would complain after each service that he bit them or was misbehaving. First and foremost, my dog is a small bichon. He bites when you mistreat him or when he feels the need to defend himself. This restaurant was recommended to me by a family member... I swear the proprietor of the place is a dog whisperer! I was a little nervous picking him up the first time I took him there. When I asked how he was doing, he said, "He did fantastic!" He's such a sweet puppy!" Every month, I take my dog to be groomed, and he already knows where we are and sprints ahead.
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October 2022 by Beatrice Rodriguez
The shop did a good job! Id recommend it to dog owners ??
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September 2022 by Adrienne Thomas
They are really nice and my dog likes going. She was afraid when I took her to other groomers, but she looks and smells great! The price in not bad compared to others.
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September 2022 by erika walters
Best place to take your dog to get groom. The owner is amazing. I don't think I will change it
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May 2022 by Maria Vasquez
I've been taking my Poodle Maltese to many groomers but this is the first time that my puppy comes home super HAPPY ? and not itching, scratching or injured from bad skin cuts. I'm absolutely ? satisfied with the owner of this place and how quickly he got her groomed. I highly recommend this place and the price I paid was worth it.
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April 2022 by chica Franco
I took my puppy for the first time I almost did not recognize him wow they did a very good job on him I was happy every time u take them they always gave your dog something new.?❤?
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April 2022 by Tracy Holmes
Great customer service! Excellent communication & thorough with our dog's cleaning
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February 2022 by Phil H.
They did such an amazing job on my puppy!! I have taken my puppy to another place and they didn't do as great of a job as The Puppy Shop did. My dog looks like a little stuffed animal. The photos don't do their work justice, my puppy tends to move a lot. They got me in on short notice which I also really appreciate because my dog needed a haircut ASAP.
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February 2022 by Stephanie D.
This is a late review.... I live in the area and was happy to find a grooming shop nearby. I was able to bring my blue healer here for a bath. I dropped her off and was called 40minutes later stating that they were done but was unable to clip here finger nails because she was frightened. It was understandable. I picked her up and grabbed her in a rush due to me being on break for work. Once I got home, I realised that they actually cut her nails and lied because they hurt her. I noticed there was dried blood on her paws. I will not be returning and would not recommend their services. The workers could of been honest; I understand that mistakes happen but they should of owned up to it.
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January 2022 by Dashynae Day
I really like this place I dont live anywhere near it but I just have to come here. My boy got matted and they didnt charge me an arm and a leg like petco. Normally places add all types of extra fees to a small matted dog.
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November 2021 by Mia Garcia
Best place EVER!!!!!!! Friendly, professional always exceed my expectations staff is great with both my doggies!!!!! ♥️
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November 2021 by Alejandra Victoria
Good attention and clean work!
