-
March 2024 by Jerome Brown
The clerks were fast and courteous. For once they had two clerks working and that made a big difference.
-
March 2024 by Eric Harris-Simmons
For the SECOND TIME, they lost a very important time sensitive letter of mine. I have been calling them for THREE DAYS to get this rectified and was told to go in the office today. I get there I get no help I get threatened with the police and a false claim of a threat lodged against me, and all I want is my mail delivered correctly and on time. This is the WORST service I have received and believe it or not, I actually got better service in Chicago, these reps at this location are rude and nasty.
-
February 2024 by Richard Del Villar
I came to the Berwyn post office for the first time, and the employee Rose was so helpful, so polite and so nice and patient thank you so much for your help.
-
December 2023 by The Dead Algorithm Music Channel
Absolutely horrid, such incompetent employees.Minus 5 stars!!!
-
December 2023 by Leslie Carranza
I forgot to ask her name , we had an appointment today at 4pm for the first time passport for my baby and hubby and the lady that took care of us was such an angel and sweet , she took they’re passport pictures and had so much patience, we where so pleased and enjoyed our time there , thank you to her for being so nice and attentive to us ?
-
August 2023 by Claudio Rojas
I would rate this place with 0 stars if I could do it. We went to make a change of address for the delivery of our mail. The person who took care of us did it in a very bad way. He and his partner were very rude to us. We gave him a passport from our country and he looked at it contemptuously. Unfortunately, ignorance is everywhere. Avoid going to this office, unless USPS takes action and teaches manners to these "public servants".
-
June 2023 by C Ban
Warning. Mail always gets lost in this post office with tracking number. Do not drop off mail here.
-
May 2023 by ME K
Need a passport? Need great customer service? Heck just need a stamp or a lift in your spirits drop in and say hi to Geri (a star) or Quentin (a joy)! These two lovely humans love what they do and it shows. Geri took care of my passport needs in under 10m and Quentin brought the kindness. So grateful I stopped in. The Berwyn post office is brimming with expertise and great service. Thanks to both! 5 stars (each)!!
-
May 2023 by Kassie Marie
I wish post offices would carry more priority boxes that aren’t flat rate and have those out in the open, Im not really sure why they don’t to be honest! But the guy at the front really helped me out by digging around for one so I could mail my package, and the lady at the desk was very charming. Maybe i’ll start coming here instead of the one closer to me!
-
April 2023 by Westwyn Dental
Dawn is a really hard worker and has a pleasant and professional attitude. Today she was by herself and had a line of 8 people, she breezed through everyone fast and managed to apologize to everyone for the wait. She also makes sure we always get our stamps. Thank you Dawn! :)
-
March 2023 by Eric Martinez
If it wasn't for the fact that I live 2mins from here I wouldn't come here. The attendants are super rude and short with you.
-
December 2022 by Priscilla A
I would actual Give them 0 stars. My packaged actually arrived in Berwyn on its expected delivery date of Dec 1st. I never got it delivered, I tracked the package and 5 days later it’s lost somewhere in Texas! How does this even happen!
-
December 2022 by Timothy Cox
The lady who processed our newborn's passport application did a fantastic job. a civil servant who takes pleasure in her work and is acquainted with the procedures. She was also considerate and kind. Unfortunately, we were forced to schedule a second visit because the Melrose Park Post Office is out of the loop regarding what to do when a newborn doesn't yet have a social. The employee we had at Melrose Park is the reason why so many people have little faith in public servants. Finding the staffer at Berwyn for our second visit was such a relief. We appreciate the excellent government employee at Berwyn who handled our daughter's passport appointment.
-
October 2022 by Jonathan Sandoval
Very rude clerk. Refused to give me my package even though it was available for pick up at the facility. Not to mention she was talking to her coworker the whole time the customer in front of me was trying to ask some questions. I spoke to customer service on the phone afterwards and stated that I had every right to receive my package. The lady at the facility was highly unprofessional despite being in a federal position.
-
September 2022 by jay oliver
This absolute joke of a post office has "lost" my packages on multiple occasions, this is twice now they have misplaced my EXTREMELY time sensitive medication and that it's seemingly nowhere to be found. They don't even pretend to care. Imagine if YOUR loved one was missing their seizure medicine which can be very expensive hence why people are using online pharmacies now. We put our trust in you to get these essential items to us!!**I have NEVER had my mail misplaced before moving to Berwyn. I've been here less than two years and they've managed to lose 5 of my packages. Unbelievable and completely unacceptable. Packages will be marked as delivered yet they will not have even attempted delivery. Or worse, it never says delivered and no one in the office has any clue what has happened to it. I have half a mind to believe that these incompetent employees are looting packages for themselves. I used to have the utmost respect for the USPS and postal employees but this post office has single handedly changed that. You people should be ashamed, you're robbing us hardworking people of our money, time, resources, medication, etc so you can sit on your rump earning government wages doing nothing. Disgusting.
