Xfinity Store by Comcast
Internet Service ProvidersHours:
7040 Cermak Rd, Berwyn IL 60402 Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast located at 7040 W Cermak Road in Berwyn, IL offers a wide range of Xfinity services, including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at this location. The staff at the Xfinity Store is praised for their excellent customer service. Emmanuel M. is described as an "excellent customer service representative" who helped customers get great deals and explained everything clearly. Lupe was also commended for her efficient and professional handling of customers, greeting them by name and remembering their orders. While the online eSIM transfer process for Xfinity Mobile can be buggy, especially for Android and international phones, the in-person staff is consistently friendly and helpful. One customer even shared a "Shout Out to Alexa from Xfinity for Exceptional Service," noting the representative's patience, clarity, and commitment to resolving the issue. Overall, the Xfinity Store by Comcast in Berwyn, IL provides a positive customer experience, with knowledgeable and attentive staff who are dedicated to meeting the needs of their clients.
Most Recent Reviews
January 2026
Now this was an issue..No one could figure the issue out and it took several weeks to clear things up...but my agent Tamara was the best. She kept me informed to the very end. She needs to be promoted. If you have an issue with your service you need to ask for her. She was great in customer service.
December 2025
Smooth experience here. In and out, no waiting. Ramon was very helpful.
December 2025
Get in early and they will take care of you right away. I don't understand the appointment process though. I made an appointment and received a text confirming but the appointment did not reflect on the schedule. Other than that my visit was great. They seem to have ample staff to handle the flow of walk-ins.
More Comments(142)
Nearest Xfinity Stores
You May Also Like
0.14 miles
Verizon Cell Phone Store, Mobile Phones
- Berwyn, Illinois
