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October 2022 by Cardinal Zealot
I spent $91,000 on windows/glass from Ed Slayden. Honestly, it was the worst mistake of my life. I've waited 6 years to leave this review. We asked for NanoWalls and got cheap knockoffs. Ed disappeared immediately after payment and I haven't seen him since. What was installed has never worked correctly, leaks like a sieve when it rains and is difficult to open and close.
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October 2022 by John Lerner
I asked for a simple glass request and was told we don’t have anyone that can cut glass. We don’t want your business and go somewhere else. I live in Bethalto and very frustrated they don’t value customers.
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March 2022 by D G.
In 2015 I contracted Bethalto glass to install folding glass windows/walls on our commercial building. Asked for Nanawalls but Ed (the owner) substituted cheap Hamco windows instead. The windows have been a nightmare ever since. Difficult to open and close and they leak water into the building terribly when it rains. I paid over $91,000 for the windows and Bethalto Glass disappeared after they got paid.
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October 2019 by Chris Coulter
Doesn't do auto glass. How is this place still open. Pointless business taking up space.
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October 2018 by michael brown
Very poor customer service. Rude on the phone. Hung up on me in middle of conversation. Will not use again for anything.
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October 2016 by Larry Tinnon
If you want your window fixed go somewhere else. My kids broke the neighbors 2'x2' single pane window. They charged $14 for the glass and $180 for the labor. Said it took 2 hours to replace the glass and claimed they have to pay their workers $60 an hour. I didn't have a choice because the neighbor just told them to fix it without getting a price. This was also the "friends" price as the neighbor has them do other work. According to other people I talked to, that bid was extremely high and that they have used them before and the bid was nowhere near this.
