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April 2024 by Anthony Garrett
Terrible! Unfortunately they are driving patrons to find their needs elsewhere. Today had employees kick 2 Adults out of the store because they pointed to a sign the only “2 Students allowed in the store at a time.” Because they were profiling them thinking they were younger than they were. What a joke. They were wanting to get some sodas before Prom on a Saturday night. Use some common sense you geniuses. This is absolutely ridiculous. That’s like kicking out patrons in the store because they go to the school district and are with their parents and there are 4 kids in the Store. You guys should be embarrassed on top of that they were completely rude and unprofessional with their approach. Have some training in your store on how to address situations and how to respect the customers that are paying your bills. Bethalto is small and word will get around to take their business to QT across the street. They are always super professional there no matter what your age appears to be! I have a feeling you will be getting some additional reviews reflecting your service here shortly! Enjoy!
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March 2024 by Monica “MonicaSTL”
The store itself isn't bad but they have a habit of hiring thieves there's a thief that works there now she works in conjunction with her husband to steal peoples stuff. Hit and run needs to be careful or she's going to clear them out too
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January 2024 by Ben Partridge
Change of cups smaller size for the same price not to mention the lids do something about them they DONT fit right I've dropped more sodas In The last month than in 10 years of shopping there because the lids don't fit right very dissatified about it
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December 2023 by Joe Whitworth
Employee pocketed $4 of my change. Manager told me that she didn’t do it on purpose. Considering these people work for tips, $4 is awfully convenient to miscount. Manager was not polite when dealing with this situation. Moral of the story, the employee with the long silver hair is either too high (wreaked of dope) to correctly count back my change that is displayed on the screen, or she is a thief. No in between. Never a hit n run it’s more like hit n wait, this is because the employees are more concerned with making a tip outside than dealing with customers inside. I’ll never be back.
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September 2023 by Alias B.
Horribly rude service at this location. The staff doesn't even go out of their way to avoid making negative comments about someone before they even walk out of the door. The service at the QT across the street is much more professional.
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September 2023 by Richard “Rich” Dailey
Do not do your laundry here. Every washer shares NO water with the detergents filling compartment. Every one of them I used was filled with gooey leftovers from all the people who wasted their money trying to clean dirty laundry.?
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May 2023 by Tasha Christina
This is the 3rd time I've been to this location and they refuse to accept a US PASSPORT as proper identification. It's not my (or any other customer's) fault these people are to poor/disadvantaged to know what a PASSPORT is to recognize it is more than proper identification. Public schools have obviously failed us. These people need better training... but still believe they DESERVE $15 an hour with zero training or knowledge of their "trade" as a "highly respected " cashier.I hope these social ills find out what a PASSPORT is/even looks like one day. How sad. I almost feel sorry for them.
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March 2023 by Richard D.
Hours are until 10 pm as listed but staff had me locked in at 930 in the laundry mat and the runner in the store was a smart ass about telling them I want out without carrying my baskets of clothes all way around the building. Hey hit n run...... Post your lil house rule would ya
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November 2022 by Jill Stotts
Always clean and everything is in stock. Plus there's a game room now
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June 2022 by martha price
Crushed ice is awesome and my favorite place to get fountain sodas. Employees are always nice and helpful.
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March 2022 by Clayton Scott
Amazing place; loved coming here when I was young!
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October 2021 by Jude Wells
Carwash sketchy af. Seems like every 16-23 yo nickel bag pot dealer or wannabe is slow rolling the area.
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October 2021 by Stacey Robinson
Just went through the drive thru for the first time. Jaden was so helpful and quick. I will definitely be driving thru more often!
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September 2021 by James David
Staff was rude when i i walked through the door about wearing a mask. Wouldnt accept my valid id with hole punched because "the owner said". Took my business across the street to quicktrip. They accepted my id...
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September 2021 by Marcus Baurelius
Carwash sketchy af. Seems like every 16-23 yo nickel bag pot dealer or wannabe is slow rolling the area.
