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“It was a very hard day for my family and I as one of our besties unfortunately had to cross over the rainbow bridge, all of the staff and the Dr. were amazing to us and our buddy Vladimir!!! Thank you soooo much for you care and compassion!”
“Excellent care for our dogs, covering every aspect of pet health. From Greer & Pavel to Zuzu & Theia, EPH has kept our girls safe and healthy for decades.”
“I had a good experience at Alton Animal Clinic! They were kind and gentle with my dog and were very good at assisting us with her reactive behavior. 10/10 will recommend.”
“This is the best veterinary I've ever ever met! He truly loves animals and helped us all so much over the years! Highly recommend him and all of his staff is the sweetest!”
“I brought my sick cat here and they were wonderful at diagnosing and treating him. They got down on the floor with him to make him feel more comfortable. Very compassionate and caring people. I will definitely be back.”
“Found a kitten dumped in Edwardsville. Dr. Olsen was amazing. He was neutered last week. He healed so fast and everyone did an outstanding job. Beedle is now enjoying some well deserved TV time. Very, very affordable. They get you what you need and don't try to nickel and dime you. If you want fast, affordable, down to earth vet care, this is where you need to be. I mean, look at this pic. Come on.”
“Euthanasia
I wanted to detail this since I couldn't find much about it and had never done it before. Their process is :
1. Sign paper work about if you want cremation or to take the pet home. They will ask if you want one last exam beforehand. They will give you a price beforehand. My dog was small so it was $240. I think it goes higher for large dogs.
2. The pet will be taken back for a catheter to be put in. They will have you pay at this point so you don't have to worry about it after.
3. Pet is brought back into the room. One shot is propyphol to put them asleep quickly. The next will put them down.
4. They will give you all the time you need with your pet. Next you can leave and I chose to take mine home over cremation. In this case you can pull your car to the front and they will bring the pet out to you. They will be delivered in a box. Inside they will be in a cute zippered sack.
They were professional and kind throughout. I think this method is better, as I've had some friends who didn't like other places who have you pay afterwards. They do not bother you with questions about why you want to or try to up charge other services.”
Open 24 hours
5 Cougar Dr, Glen Carbon
Veterinarians
“I used this emergency room 6 or 7 times over the last few years. I have always been grateful and impressed that I can have my pups looked at on an emergent basis 24/7. I read some of the other comments about this place "being expensive". I wonder what they are comparing? We have never been there at a regular hour. So yes, there are staffing costs. I understand the emergency room initial cost. Again, overhead. This week, one of our littles had an eyeball issue. The overnight surgical staff took care of her and a few hours later I received a call from the surgeon at 4 am giving me an update that everything was fine. Expensive? I thought the surgical fees were reasonable. I think people don't realize the cost of routine pet care in general. Everything is expensive. But relative to the care provided at this hospital, no it isn't expensive.”
“I switched over here bc I was told they cared more about the pet and weren't money hungry like Banfield. My referral person was right. I'd rate the 5 stars if they were more prepared to the visit though. I spent weeks gathering records, and they were supposed to look at it prior to the visit. This didn't happen, but they were accommodating with keeping my lil one out of a cage during a drop off I wasn't comfortable with.”
“To be honest, Petco has never been on my radar. I always went to the other big pet store. We happened to be next door to Petco and I needed some dog food. So I thought we would save some time and go here. Wow...I'm so glad I did. I was shocked to see that they carried my favorite dog food. I had switched to another brand because I was tried of ordering it. They even had the wet food in the Orijen brand. They also had my dogs favorite chews that I can only find at a store an hour from me. What a find! I left with a cart full and a big smile. This is my new pet store! I couldn't be happier about it. I'm just sorry I hadn't checked out this store earlier! Thanks Petco!”
Open 24 hours
5 Cougar Dr, Glen Carbon
Veterinarians
“I have a 130 pound. Neapolitan, mastiff. He had a back injury and they were absolutely fabulous. He can be very tricky to handle and sometimes veterinarians like to think that they know him better than I do, but that was not the case here. I had a really great experience. I have seven dogs, so this is where we will be going when there is an emergency.”
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“The absolute best vets around. Have taken care of my pets for a couple years now. Sweetest people you will ever meet. Very caring and compassionate. They are also very thorough and knowledgeable, honest and decently priced. These people truly care about animals.”