-
December 2023 by Gardenia Rangel
Went to Burlington on 12/01 to buy curtain rods for my bedroom. I waited well over 30 minutes, even though I was 3 customers away from the cashier. Poor management that is not proactive and seem to be unhappy. Fast forward to the weekend, Manager snatched a basketball away from my 6 year old daughter, making my daughter shake out of fear and cry. I told the manager (50yr old white lady, shoulder length salt and pepper hair) to please ask the parent any questions rather than the child in the future because I was the one that instructed my daughter to check that the ball was not deflated. The manager screamed at me to leave. I told her that I still had some shopping to do, and that I was going to buy the basketball. She followed us throughout the store for well over an hour. As we approached the long line at the register, a lady that was about to stand in line behind us asked, "is this the line" and that manager said, yes, but come here, and she was rung up without having to wait. This is the same manager that on Friday told me that she could not ring people up. I get to the register and notice that the jewelry box I had had a scratch. I asked the guy at the register if I should run back to get another jewelry box from the back, but then I also told him, I really don't want to get back in line, and the reality is that i cant run that fast. I then asked him if he could extend me a small discount since I really didn't want to get out of line. He said he would have to ask his manager, and yes, it was the same lady that made my daughter cry earlier and followed us for over an hour. The lady said no, no. No discount, tell them to leave they are not welcome here. The guy at the register was utterly confused and I was embarrassed by the entire ordeal. I felt profiled and singled-out. I told the cashier not to worry, that I did not want the jewelry box, but another manager (wearing a sari) did over hear and extended us a small discount.The manager onsite is rude and has very little patience and snatches items from children. She profiles and follows families and lacks professionalism. She is a huge liability to the store in my opinion.
-
December 2023 by Perro Pulgoso
I'm only giving this place 2 stars just because some of the prices are decent, otherwise I would give only one star. The place is a total mess, could not go thru the toy area with the shopping cart as lots of toys were on the floor, worst part was the very long wait at the registers, only 2 cashiers working. I would not set foot there again now that we are in December as things will get even worse.
-
November 2023 by Ashley Burgess
I went into this store once because I love the one that's by me. There was mounts of clothes thrown on the floor, nothing was ever close to organized, the shoes and socks were thrown on the floor. Store looked seriously ransacked. Impossible to even find anything and everything was dirty.
-
November 2023 by kawaiibunny23
I went there Saturday night looking to shop with my daughter who’s two the minute I stepped in. It was a complete mess. I wanted to check the toy isles to see what was in the store but when I tell you everything was knocked down, there was a pile of toys on the floor that I could not even go in without tripping or anything. It was just a huge mess way too much stuff on the floor could easily trip. It’s just a mess like the whole store is a mess. I walked out because I could not deal with it Without purchasing anything and I was disappointed because I was really looking forward to shop. I probably won’t be going back just because of how messy everything was.
-
October 2023 by Marge Evans
Messy store. But good help these days is hard to find.Successful shopping for my granddaughter!
-
October 2023 by Phyllis Sansone
This Burlington location is a terrible mess. You can't even walk in the store without tripping over something. Shoe department is a terrible mess with shoes all over the place, clothes under the racks, etc.I have been at that location twice but will never go back to shop. It's a safety hazard to enter the store. Every time I have been there lines waiting to check out. No help there
-
September 2023 by Travis Hobbs
Stopped in for my first time and will probably never come back. It’s a huge turnoff to walk into a store that is an absolute mess. And I’m not talking your regular it’s Sunday night, we haven’t cleaned up yet, I’m talking clothes on the floor on every single aisle, shoes and toys all over like it’s someone’s spare room that a group of toddlers tore up. Not to mention the cosmetic area had stuff spilled everywhere and a busted shelf. Per past reviews I see the store was in a similar condition a month ago, and obviously nothing has been done to better the shopping experience here. Shop next door at TJMaxx!!!
-
July 2023 by lucas doge
Absolutely disgusting dirty. It was sp hot and stunk like a zoo idk if the AC was out or what. Stuff Absolutely everywhere. Don't even bother. I'm not exaggerating at all it should be condemned as a fire hazard. Looks like a tornado stormed through every single aisle. Anyone could trip and get seriously hurt. Then a lady left 20$ right on the counter on accident and my mom saw the older blonde cashier (manager) staring at it. She said nothing my mom had to let the customer know she left money. 2 of the slowest people in existence rang people out. It was BAD BAD yall don't waste your time . Sad this is a NEW location
-
July 2023 by Cherry
Very understaffed, had to wait in line for 30+ minutes because only two registers were open and the place is very cluttered with merchandise on the floor.
-
June 2023 by Debbie Vasquez
One of my favorite stores because I find great items but it is now a complete disaster. I was told they aren't giving employees enough hours. There are usually only 2 to 3 cashier's and no time for employees to clean up the store. They keep bringing out new inventory but no room to put anything. Please give more hours to employees so the store won't be such a disaster.
-
May 2023 by LeoPlaysMC Elevators
Very disgraceful and disgusting store. This store should be condemned. It is a very dangerous environment. Not to mention that there are exposed wiring in the ceiling. Whoever is the manager at this location has to be fired for obviously not caring for his/her employees and customers safety. Absolute s**thole.
-
May 2023 by Angel. Piral
they make you put your clothes back instead of doing that themselves so basically if you don’t like what you tried you have to work ?the store is dirty, there’s a huge line to checkout, don’t waste your time at this location
-
May 2023 by Aftab Khan Mohammed
What a idiotic store it is. Just had to purchase one item which i was able to pick up in 10 mins where as at checkout counter waiting from 30+ mins. Only 2 people working at counter very slowly and there is a very big line to clearup. This is going to be my last visit to this store.
-
May 2023 by Judy Mendoza
This place for just opening is really messy and service is SUPER SLOW. You tend to leave the store due to-extremely long lines, only 2 registered open. WT? I would think Corporate would be prepared for people to stop by. Don’t you want our business???You Just open?
-
May 2023 by Judy Gronemeyer
Took my time to shop for clothes, had 7 items to try on, only to find dressing room temporarily closed. Not that Burlington cares, but you have just lost another customer ,
